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Jay Buick GMC

Bedford, OH

Overview
Employees
Reviews
Vehicles
4.7
330 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 330 reviews

July 06, 2026

I had a great experience as always. David explained/reviewed the services requested and required. Understood work that was needed to be done More

by RHO8322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service
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Jul 07, 2026 -

Jay Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a great experience at Jay Buick GMC Bedford and that David was able to effectively explain the services needed. We appreciate your trust in us and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

July 05, 2026

Great customer service! Q was amazing!!!! I really appreciate the customer service and hospitality and attention to my desire! More

by msshow3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thr
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Jul 05, 2026 -

Jay Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Jay Buick GMC Bedford and that Q provided you with amazing customer service. We appreciate your kind words and hope to see you again soon! Jay Buick GMC Bedford Team

July 03, 2026

Everyone at the dealership was fantastic! They listened to my feedback and found the perfect car for me and my family. More

by 14rosela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Perry
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Jul 03, 2026 -

Jay Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our staff at Jay Buick GMC was able to find the perfect car for you and your family. Your feedback means a lot to us, and our team looks forward to seeing you again in the future! Jay Buick GMC Bedford Team

June 30, 2026

Madelyn Vega was extremely helpful. The process went smooth and the communication was very open. More

by MKACZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
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Jun 30, 2026 -

Jay Buick GMC responded

Thank you for your feedback! We're glad to hear that Madelyn was able to assist you and that you had a smooth experience with us at Jay Buick GMC Bedford. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

June 29, 2026

Very quick! Very easy! The people were so friendly and helpful. I will definitely be recommending this place to all my friends! More

by Jaxon Chesnick
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Jay Buick GMC responded

Thank you for the wonderful review, Jaxon! We are thrilled to hear that you found your experience at Jay Buick GMC Bedford to be quick and easy, and that our team made a positive impression on you. We appreciate your willingness to recommend us to your friends and look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 24, 2026

Dalton is very great to work with and all of the employees are very friendly. More

by DBIANCONI82967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton,Perry
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Jun 24, 2026 -

Jay Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Dalton and our friendly team at Jay Buick GMC. Your feedback is appreciated, and we look forward to assisting you again in the future! Jay Buick GMC Bedford Team

June 20, 2026

The people were friendly and helpful. Would use this dealership again in the future if the need arises More

by nbv14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2026 -

Jay Buick GMC responded

Thank you for your kind words! We’re pleased to hear that you found our staff at Jay Buick GMC friendly and helpful. Our team hopes to assist you again in the future when the need arises. Your support means a lot to us! Jay Buick GMC Bedford Team

June 18, 2026

Working with Mark T. was very good, even with GM Allocation problems. I would recommend him. More

by d.heffernan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Jay Buick GMC responded

Thank you for your feedback! We’re glad to hear that you had a positive experience working with Mark at Jay Buick GMC Bedford, despite the GM allocation challenges. Your recommendation means a lot to us. Our team appreciates your support and looks forward to the chance to deliver an improved experience next time! Jay Buick GMC Bedford Team

June 17, 2026

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 16, 2026

I never realized car buying could be so hassle-free. I am completely satisfied with Jay Buick! Everyone was very friendly and efficient! More

by singhfam4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jun 17, 2026 -

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your car-buying experience at Jay Buick GMC Bedford was hassle-free and that our team made you feel welcome. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

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