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Jay Buick GMC
Bedford, OH
376 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 376 reviews
September 05, 2026
My transmission went out on my brand new 2026 less than 6 months of having the car. Front grill piece has fell out twice and they refuse to fix it for a second time after having to fix it a week after gettin months of having the car. Front grill piece has fell out twice and they refuse to fix it for a second time after having to fix it a week after getting the car. More
by madaline.brooks
Verified CustomerEmployees Worked With
Idk
September 03, 2026
They were very helpful and very kind. Car was a good price to similar in neighboring cities. Would definitely work with them again! Car was a good price to similar in neighboring cities. Would definitely work with them again! More
by carolann.3931
Employees Worked With
Tariq King (my salesman), and Dalton (general manager)
September 02, 2026
I appreciate the time the staff and their work thank you for all you do for all you do More
by HORTONB5873113
Employees Worked With
Other Employees :
Bryant and the service department
August 31, 2026
Tariq King was an exceptional representative of your corporation I thoroughly enjoyed his instructional time with me, the customer corporation I thoroughly enjoyed his instructional time with me, the customer More
by tbj927
August 31, 2026
I was very pleased with everything at the dealership. Jacob Newby was very professional answered air or questions and concerns. Very impressed with his knowledge of the vehicle. The financials were also Jacob Newby was very professional answered air or questions and concerns. Very impressed with his knowledge of the vehicle. The financials were also handled very well . Thank you . More
by gambler711
Employees Worked With
Jacob Newby
August 31, 2026
The experience was great. It started when my wife and I showed up to the dealership right at closing time but Lawrence and Dalton saw us through the window and ran over to un It started when my wife and I showed up to the dealership right at closing time but Lawrence and Dalton saw us through the window and ran over to unlock the door to the dealership to meet us Despite being well past closing time they welcomed us in and spent time walking through our interests, the choice of vehicles, any even included a test drive. Lawrence and Dalton found our ideal vehicle at another location worked to get it to the Jay Buick GMC dealership, and a week later - we drove off the lot with our brand new 2026 Acadia Denali. More
by kevin_carroll
Employees Worked With
Lawrence, Dalton
August 28, 2026
Helpful friendly informative quick to action very clean and organized respectful patient followed up complete and organized respectful patient followed up complete More
by timries658
August 27, 2026
Best vehicle purchase experience EVER! Stem to Stern, second to none. Jay Buick is dedicated to its clientele from the first phone call to the final hand shake. They found a vehicle t Stem to Stern, second to none. Jay Buick is dedicated to its clientele from the first phone call to the final hand shake. They found a vehicle that I wanted and brought it in from another state. Gave me the best pricing (trust me, I compared) over other GMC dealerships within a 30 mile radius. Friendly, knowledgeable and accommodating staff. I totally recommend Jay Buick. More
by AngieS
Employees Worked With
John in sales and Dalton in management
August 26, 2026
Good service and communication and speaking clean and respectful and clean seating area with coffee respectful and clean seating area with coffee More
by SHEPHARD_TERRENCE
Employees Worked With
