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Jay Buick GMC

Bedford, OH

4.8
245 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 245 reviews

January 11, 2026

Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! More

by Jessie Jones
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

The entire treated my wife and I like royalty. Kudo's to the team at Buick. More

by lei0
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dalton, Perry
January 09, 2026

The service I received was excellent. The staff was very knowledgeable and got me in and out quickly. More

by smcglothan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2026

I was pleasantly pleased with my experience with Jay Buick and my purchase. My sales rep was amazing. Most polite and helpful. He was patient and not pushy. At the same time helpful. More

by dlbeagler
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tariq king
January 06, 2026

Listened to my problem. Understood the problem and got me right into the service. All very friendy and hopful More

by NAED6973
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Recommend Dealer
Yes
Employees Worked With
Allon
January 04, 2026

They were very nice and helpful. They treated us with respect. They made the whole process very easy. They were very considerate of our situation. More

by zuravagail
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alann was so helpful. He has followed up with me quite a few times.
January 04, 2026

After initial vehicle selection it is the service department that counts. I have been more than happy with the service department. The gentlemen behind the counter are courteous and informative. Th More

by ANYKAZA
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Recommend Dealer
Yes
Employees Worked With
Dave
January 04, 2026

Brian Mixson is the absolute best. This isn’t my first review of him and his assistance as he has consistently and patiently helped me whenever I’ve encountered issues. He makes the ex More

by anjaliatulmehta
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mixson
January 03, 2026

As always very happy with Service and Loaner. John handled the appt, Alvin? was service technician and Dave may have gone thru a portion of service print-out or payment. Also a shout-out to ? More

by DPATRICIAREISINGER
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Recommend Dealer
Yes
Employees Worked With
I included all service dept employees in my comments
January 01, 2026

Your Customer Service is Top Notch. David Richmond provides excellent service. Customer sitting area Great More

by ERMAGORDON221
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Richmond, Alan Sawyer
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