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James Wood AutoPark - Service Center

Denton, TX

4.7
2,901 Reviews

2,901 Reviews of James Wood AutoPark - Service Center

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August 16, 2025

The service and communication from this dealership is top notch. I've been a James Wood customer for over 30 years and plan on continuing to do business with them. More

by AQUIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba, Ryan McCullough
Aug 17, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 30 years and are thrilled to hear that you find our service and communication to be top-notch. We look forward to continuing to serve you at James Wood Chevrolet Denton for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2025

Great customer service from Edwin Chen. Very personal. I always ask for him to be my service adviser. He’s one of the main reasons I use James Wood Service. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

James Wood AutoPark responded

Thank you for your kind words, Warren! We're thrilled to hear about the great customer service you received from Edwin Chen. He's indeed a valuable member of our team at James Wood Chevrolet Denton, and we're glad he could make your experience personal and memorable. We appreciate your loyalty and look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2025

Warranty Repair. They did a Great Job. I have always had great service from James Wood GMC. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with your warranty repair at James Wood Chevrolet Denton. We’re committed to providing excellent service and appreciate your continued support. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2025

Your pricing is out of control, I get everything is up but not to this extent More

by DTMORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing and appreciate you bringing this to our attention. At James Wood Chevrolet Denton, we strive to offer competitive pricing while maintaining the quality and service that our customers expect. If you'd like to discuss this further, please feel free to reach out to us directly. We value your input and hope to assist you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

Racheal was very helpful and was communicating with me during the entire service process. She also helped me get a loaner. More

by shankarworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We’re happy to know that Racheal provided you with great service and support throughout the process at James Wood Chevrolet Denton. We strive to ensure our customers have a smooth experience. We look forward to seeing you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

As usual I received great service. Work was done per request and in great time. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience at James Wood Chevrolet Denton. Our team works hard to ensure a smooth process, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

Edwin helped with my vehicle and I am very happy the the issue was resolved the first time. I will definitely take my vehicles to James Wood Service. More

by JOEVEZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience, Joe! We're pleased to hear that your vehicle issue was resolved promptly and that you are happy with our service. We appreciate your trust in James Wood Chevrolet Denton and look forward to assisting you with your vehicles in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

I had a great experience at Jame’s Wood Cadillac. They make the process very easy and I am very pleased with their work. I highly recommend them! More

by CLERIHEW1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience at James Wood Chevrolet Denton. Our team works hard to ensure a smooth process, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

Washer fluid service on saying add fluid so it makes wonder what else was not completed More

by PAT76210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

James Wood AutoPark responded

Thank you for sharing your feedback, Pat. We understand your concerns regarding the washer fluid service and any uncertainty it may have caused about other completed services. At James Wood Chevrolet Denton, we strive to maintain high standards, and your input is invaluable in helping us improve. Please feel free to reach out to us directly, and we would be more than happy to address your concerns further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2025

Service has always been great, they have been helping through an issue and are getting to the bottom of it! More

by DAVIDB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

James Wood AutoPark responded

Thank you, David! We appreciate your positive feedback and are glad to hear that our service team at James Wood Chevrolet Denton is assisting you effectively. We are committed to resolving any issues you may have. We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

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