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James Wood AutoPark - Service Center

Denton, TX

4.7
2,713 Reviews

2,713 Reviews of James Wood AutoPark - Service Center

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June 07, 2025

Thankfully my vehicle is repaired and AC is working well. However it took 2 visits which amounted to more labor costs . Overall the people at James Wood are helpful, courteous and do their job well More

by Lindavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear your vehicle is repaired and the AC is working well. We understand that multiple visits can be inconvenient and appreciate your patience. Our team at James Wood Chevrolet Denton strives to provide helpful and courteous service, and we value your input. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 07, 2025

Service consultant Jared Laska is who I want for me and my Cadillac! I feel it’s very important to have a service consultant who will get to know me my driving habits and my Cadillac. My plans are to purch More

by WM1283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad you had a great experience with Jared and that you value the personal touch in understanding your driving habits and your Cadillac. We're excited to assist you with your next Cadillac purchase and any future GM diesel truck you might consider. We look forward to seeing you again at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

June 06, 2025

Easy process. Communication was good. Process was easy. For being in a vehicle into the shop, the experience was good. More

by cole.proctor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

James Wood AutoPark responded

Thank you for your feedback, Cole! We're happy you had an easy and positive experience at James Wood Chevrolet Denton. We strive for excellent communication and service, and it's great to hear that reflected in your visit. We look forward to assisting you again on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

June 06, 2025

Jarrett was very helpful in getting me an appointment that fit my schedule. Work was completed promptly. More

by lusingert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

James Wood AutoPark responded

Thank you for your great review! We're thrilled to hear that Jarrett was able to assist you in scheduling an appointment that suited your needs and that the work was completed promptly. At James Wood Chevrolet Denton, we strive to provide excellent service, and it's wonderful to know that you had a positive experience. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Jun 07, 2025 -

James Wood AutoPark responded

Thank you for your feedback, Donna. We appreciate your positive remarks about West Side GM of Berlin and the service you receive. We understand that waiting for over five minutes to connect with our service department can be frustrating. Your comments will help us improve our response times. Please feel free to reach out to us directly for any assistance in the future. We look forward to serving you again! West Side GM Team (920) 361-5100

June 05, 2025

Service was very good. Gavynn was able to get me in on short notice and I was in and out in about an hour. As usual everything was very good. More

by jbgeer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that Gavynn was able to accommodate you on short notice. At James Wood Chevrolet Denton, we strive to provide excellent service and are glad to know everything went smoothly for you. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 05, 2025

The service experience was great. The communication on the service progress was excellent. Thank you. More

by JIMFREITUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're delighted to hear that you had a great service experience at James Wood Chevrolet Denton and that our communication met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 05, 2025

James Wood provides service for my vehicle I can rely on. No worries, no doubts about how my vehicle was taken care of. I formerly service my own vehicles to insure things were done thoroughly and correctl More

by HMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that you have such confidence in the service at James Wood Chevrolet Denton. It's great to know that Gavynn has been able to assist you effectively. We appreciate your trust and look forward to continuing to provide you with reliable and thorough service for your vehicle. Don't hesitate to visit us again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 05, 2025

Jared L. was great!!! He was on time and efficient!! I will request him again. More

by lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

James Wood AutoPark responded

Thank you for your fantastic feedback! We're thrilled to hear that Jared provided you with great service at James Wood Chevrolet Denton. We appreciate your support and look forward to seeing you again in the future. If you need anything else, don't hesitate to reach out! Sincerely, James Wood AutoPark Management | 940-591-9663

June 04, 2025

Good experience and Jared was great getting me in and out. Service cost was as quoted. All positive More

by KIMELLUM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Kim! It's great to hear that you had a good experience with us at James Wood Chevrolet Denton and that Jared provided great service. We appreciate your feedback and are glad the service costs were as quoted. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 04, 2025

All was good. Just waited for my car and it was ready in a timely manner . More

by TNHALABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

James Wood AutoPark responded

Thank you for your feedback! It's great to hear that everything went smoothly and that your car was ready in a timely manner. We appreciate you choosing James Wood Chevrolet Denton, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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