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James Wood AutoPark - Service Center

Denton, TX

4.7
2,089 Reviews

2,089 Reviews of James Wood AutoPark - Service Center

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September 27, 2024

Service was great! We had a blown tire and the service department squeezed us in. Stephanie kept us informed the entire visit. More

by CMORRISON0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Denton. We're glad that Stephanie was able to keep you informed and assist you with your tire issue. We appreciate your kindness and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Rachel has always been very professional and helpful goes above and beyond at all times. More

by MOVERCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. It's great to hear that our efforts to provide professional and helpful service have made a positive impression. We look forward to seeing you again soon and continuing to exceed your expectations! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

Service was performed in a timely manner. The work was actually done in less time than promised. More

by KECOHEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that your service was performed efficiently and even exceeded your time expectations. At James Wood Chevrolet Denton, we strive to provide excellent service, and it's great to know we hit the mark for you. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

Jarrett was great. There was actually an issue when they first fixed my door, but Jarrett admitted the dealerships mistake, and got me back in to fix it quickly at no c More

by jessedanieleyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We appreciate you taking the time to share your experience with Jarrett at James Wood Chevrolet Denton. It’s great to hear that we could quickly address the issue with your door and provide the service you deserve. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

The Service Associate who was helping us was very professional and took the time to check if the part we were having the problem with was still under warranty. And gave us realistic time frame on how More

by james.wall1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that our Service Associate provided you with professional assistance and clear information regarding your warranty and service timeline. At James Wood Chevrolet Denton, we strive to ensure our customers receive top-notch service. We look forward to seeing you again for any future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

The staff was very pleasant and efficient while taking care of my needs. Everything was done as promised and within budget with no unpleasant surprises ( as happens now all the time) More

by KHAWAJA1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We at James Wood Chevrolet Denton appreciate your feedback about our pleasant and efficient staff. It's great to hear that everything was done as promised and within budget. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

Tim did an amazing job helping me get my EV serviced. It was quick and back on the road in no time. More

by natharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with excellent service for your EV and that you were back on the road quickly. At James Wood Chevrolet Denton, we always strive to deliver a great experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

The service technician was proactive in keeping me informed on the part availability in order to complete the recall. More

by HRMBOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your feedback regarding our service technician's proactive communication about the part availability for your recall. At James Wood Chevrolet Denton, we strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

It's always very easy to get a appointment. Service has always been prompt. Samantha keeps me informed of the work going on. More

by brian.tressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you, Brian, for your wonderful review! We're thrilled to hear that you find it easy to get appointments and that our service is prompt. It’s great to know that Samantha has been keeping you informed throughout the process. We appreciate your kind words and look forward to seeing you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

Working with a professional like Samantha is why I’ll keep buying my vehicles from James Wood. The service department is second to none. More

by parkermays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that working with Samantha made your experience at James Wood Chevrolet Denton so positive. Our service department takes pride in providing top-notch care for our valued customers, and we appreciate your support. We look forward to assisting you with your next vehicle purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

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