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James Wood AutoPark - Service Center

Denton, TX

4.7
2,356 Reviews

2,356 Reviews of James Wood AutoPark - Service Center

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February 18, 2025

10am appointment that I showed up to at 9:45. $104 oil change completed almost 2-hours later. More

by AYERSJJ
Recommend Dealer
No
Employees Worked With
Jared Laska
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

James Wood AutoPark responded

Thank you for your feedback. We understand that your experience at James Wood Chevrolet Denton for your oil change took longer than anticipated. We appreciate you bringing this to our attention, as we strive for timely service. If you have any further concerns or would like to discuss this matter, please don't hesitate to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

February 17, 2025

Very quickly let me know the problem with my car. Was very expensive and gave me the time to figure out what I was going to do without pressuring me. More

by KEELY5499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood AutoPark responded

Thank you for your review! We appreciate your kind words about the service you received at James Wood Chevrolet Denton. We're glad to hear that you felt supported during your car's repair process. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 17, 2025

This is the best dealership around and nothing close to is. The service department is the best. Jarrett Able and the team have been supporting me for over 15 years now and now servicing my 18 year old's More

by TLSMITH_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your loyalty over the last 15 years, and we're thrilled to hear that you're satisfied with the service from Jarrett Able and our team at James Wood Chevrolet Denton. It's our pleasure to treat you like family. We look forward to continuing to serve you and your family's automotive needs in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 17, 2025

They are always great, prompt, professional, and great quality. I've been dealing with the Wood family for over 40 years and will continue! More

by dwhite28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 40 years. It's fantastic to hear that you find our service at James Wood Chevrolet Denton to be prompt, professional, and of great quality. We look forward to continuing to serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

I brought my truck in due to an immediate need. I expected to have to leave it overnight. They got me in, Mike kept me updated, it was promptly diagnosed, and accurate estimate provided, and More

by jaywall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We truly appreciate your trust in James Wood Chevrolet Denton over the past 25 years. We're glad to hear that Mike took great care of you and kept you updated during your visit. It's fantastic that you could turn your waiting time into a productive afternoon! We look forward to continuing to serve you in the future. Safe travels with your truck! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

Edwin is the best! He is always respectful, polite and has great customer service. I can always count on him! More

by lindseyakirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your feedback about Edwin and are thrilled to hear that he consistently provides you with respectful and polite service. At James Wood Chevrolet Denton, we strive to deliver great customer experiences, and it's wonderful to know that Edwin has made a positive impact on yours. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

Mike and team make the service process easy. From the immediate greeting when I drove into service bay to the ride home. A customer first attitude. More

by kjcesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man who drove me home. He attends UNT
Feb 18, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that Mike and the team at James Wood Chevrolet Denton made your service experience easy and customer-focused. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

Recall on airbag was performed in timely manner. I now have a rattle somewhere in the dash that I did not have before. More

by bobby72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood AutoPark responded

Thank you for your feedback, Bobby. We're glad to hear that the airbag recall at James Wood Chevrolet Denton was handled promptly. However, we understand your concern regarding the rattle in your dash. Please reach out to us directly, and we will work to resolve this issue for you. Your satisfaction is important to us! Sincerely, James Wood AutoPark Management | 940-591-9663

February 15, 2025

Good service; work was done sooner than expected. Excellent communication. They were helpful with everything I needed during my time at the dealership. More

by Lestra940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're glad to hear that you received good service and that the work was completed sooner than expected. Excellent communication is a priority at James Wood Chevrolet Denton, and we're pleased that our team was able to assist you with everything you needed. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 15, 2025

Gavynn was great from start to finish. I appreciate him so so so so much. More

by ASHLEYELLIOTTHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Gavynn provided you with great service from start to finish. At James Wood Chevrolet Denton, we strive to ensure every customer has an exceptional experience. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663