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James Wood AutoPark - Service Center

Denton, TX

4.7
2,159 Reviews

2,159 Reviews of James Wood AutoPark - Service Center

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December 18, 2024

Fast efficient service. Very comfortable waiting lounge. Extremely knowledgeable service department. Very friendly and professional. Making the appointment to accommodate my More

by BROOKSS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

James Wood AutoPark responded

Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed our fast and efficient service, as well as our comfortable waiting lounge at James Wood Chevrolet Denton. Our team prides itself on being knowledgeable and professional, and it's great to know you had a pleasant experience scheduling your appointment. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 18, 2024

Jarrett is a professional and polite young man. He is an excellent representative for James Wood More

by uc123k
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided you with professional and polite service. He truly embodies what we strive for at James Wood Chevrolet Denton. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 18, 2024

Dealership and Service department that work out front are great. However the actual service department mechanics/techs get one star, and that’s for showing up. Every time I take a truck in they can’t get it More

by tdurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate your recognition of our dealership and service department, but we understand your frustrations with the service provided by the mechanics. It is important to us that every vehicle is serviced promptly and effectively. We encourage you to contact us directly at James Wood Chevrolet Denton so we can address your concerns properly and work towards a solution. Your experience matters to us, and we are here to improve. Sincerely, James Wood AutoPark Management | 940-591-9663

December 17, 2024

Everyone was great. No wait and bother issues. I will definitely come back for anything I need More

by magillres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton with no wait or issues. We look forward to welcoming you back for any future needs! Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

December 17, 2024

Taylor is amazing! Always a breeze getting my car in and she keeps me updated 😉 More

by MARYKAYSMITH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

James Wood AutoPark responded

We truly appreciate your kind words about our service at James Wood Chevrolet Denton. It's great to hear that you find it easy to get your car in and that you feel well-informed throughout the process. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 17, 2024

I was not called when my car part came in so my repair was delayed.. More

by scjoyal
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We are disappointed to hear there was a delay in your repair due to a lack of communication regarding your car part. We appreciate you bringing this to our attention, and we want to ensure it’s addressed. Please feel free to contact us directly so we can assist you further and improve your experience. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

December 16, 2024

James Wood is the only place I will take my older corvette to be repaired. They have been grate in finding and installing hard to find parts and Edwin is very easy to work with. More

by carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that James Wood Chevrolet Denton is your go-to place for your older Corvette repairs. It's great to know that Edwin has made your experience smooth and easy. We appreciate you trusting us with your vehicle and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 15, 2024

Great customer service. Rachel went above and beyond to make sure I had a good experience More

by travis.nicholas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that Rachel provided you with exceptional customer service at James Wood Chevrolet Denton. We strive to create great experiences for our customers, and it's great to know we succeeded with you. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2024

Well prepared and kept me well informed So I could make good decision. That is why I come to James wood. More

by KATHY.UHLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you felt well prepared and informed during your visit to James Wood Chevrolet Denton. Our goal is to ensure our customers can make confident decisions. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2024

As usual Mike did a great job taking care of me and ensured my truck was repaired properly More

by nehlebaeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with excellent service and made sure your truck was repaired properly. At James Wood Chevrolet Denton, we strive for top-notch customer care, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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