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James Wood AutoPark - Service Center
Denton, TX
2,796 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,796 Reviews of James Wood AutoPark - Service Center
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July 11, 2025
Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating. More
by ANIMESHPRABHAKAR
Verified Customer
July 10, 2025
Gavynn took great care of me and got me in and out quickly, as always. Thanks for another great service! quickly, as always. Thanks for another great service! More
by JOEW418
Employees Worked With
July 10, 2025
James Wood, a dealership I have confidence in for service to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved quickly. More
by HMark
Employees Worked With
July 10, 2025
Great service reps, Fast and on time, ,always well informed, priced right and excellent waiting area, informed, priced right and excellent waiting area, More
by Bob R
Employees Worked With
July 10, 2025
5 vehicles and 15 years of excellent service. Always recommend this dealership to friends and family. Always recommend this dealership to friends and family. More
by citabria97
July 09, 2025
It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. But fortunately, they squeezed me in to replace it that morning after I got it started. More
by richard777harris
July 09, 2025
Jared Laska is my go to guy. He is the BEST. He is always straight forwards, knowledgeable and dependable. Jared has always returned my calls in a timely matter. Super nice guy He is the BEST. He is always straight forwards, knowledgeable and dependable. Jared has always returned my calls in a timely matter. Super nice guy to work with. Jared is a KEEPER. GOOD JOB!!!!!! WELL DONE!!!!!!!***** More
by uchecked
Employees Worked With
July 07, 2025
Great dealership! Responsive, knowledgeable and reliable. Jarrett and Jared work with their customers one on one to make every repair/maintenance pain free. Responsive, knowledgeable and reliable. Jarrett and Jared work with their customers one on one to make every repair/maintenance pain free. More
by RCLARY64
July 06, 2025
Excellent service always…. I love doing all car’ service and repairs with James Wood… always recommended. I love doing all car’ service and repairs with James Wood… always recommended. More
by akcaracheo
Employees Worked With
July 06, 2025
Fantastic customer service from a first time customer's experience. Quick turnaround and easy to deal with! experience. Quick turnaround and easy to deal with! More
by LESLIEHORSLEY
Employees Worked With
