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James Wood AutoPark - Service Center

Denton, TX

4.7
2,494 Reviews

2,494 Reviews of James Wood AutoPark - Service Center

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April 01, 2025

Overall I was pleased with my service reps attention to taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $ More

by BILLBROWNLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that you were pleased with the attention and efficiency of our service representative at James Wood Chevrolet Denton. However, we understand your concerns regarding the unexpected processing fee and the communication about the survey requests. Your feedback is important, and we will address these matters with our team to enhance our transparency and communication. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 01, 2025

Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. More

by UYGD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

James Wood AutoPark responded

Thank you for sharing your feedback with us. We appreciate your experience and take your concerns seriously. At James Wood Chevrolet Denton, it is important to us that our customers receive clear and accurate information. We encourage you to contact us directly so we can address your concerns further and ensure you have a better experience in the future. Your insights help us improve our services, and we value your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

March 31, 2025

Outstanding service in all aspects. I was totally pleased with the service I received on my last visit More

by RSHAW_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you were completely pleased with the service you received during your visit to James Wood Chevrolet Denton. We appreciate your kind words and look forward to welcoming you back again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 31, 2025

I greatly appreciated how Cole took the time to answer all my questions about my vehicle and its future maintenance and longevity. More

by parkermays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
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Apr 01, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that Cole was able to take the time to answer all your questions about your vehicle's maintenance and longevity. At James Wood Chevrolet Denton, we strive to provide excellent customer service. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2025

Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. More

by MARK.LAMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

James Wood AutoPark responded

Thank you, Mark! We truly appreciate your kind words about Taylor and are thrilled to hear that she created a great experience for you at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

Service was great for as much as the repairs were there should’ve been a loaner car I believe, even even if it was just for the day. It would’ve been great if they would’ve cleaned the customers car had so More

by KELLIEBEAM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear you had a great service experience with us at James Wood Chevrolet Denton. We appreciate your suggestions about loaner cars and vehicle cleaning, as we always strive to improve. Thanks for recognizing Mike’s effort! We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

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by LRDEE2323
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

James Wood AutoPark responded

We acknowledge this review and understand that it is not relevant to this page, nor does James Wood Chevrolet Denton endorse any products, contacts, or services mentioned. The text appears to be off-topic and does not describe a personal consumer experience. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

Samantha is always great! Very friendly and efficient each time I visit her at Janes Wood. More

by LRDEE2323
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

James Wood AutoPark responded

Thank you! We truly appreciate your kind words about your experiences at James Wood Chevrolet Denton. It's wonderful to hear that you find our service friendly and efficient. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

On time with service on my vehicle. Very professional not a stick in the mud. Nice and knowledgeable More

by johnmontgomery37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle service was timely and that our team at James Wood Chevrolet Denton was professional and knowledgeable. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

Service was timely and the waiting area is very nice. Rachel was friendly and helpful. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback, Warren! We're thrilled to hear that your service experience at James Wood Chevrolet Denton was timely and that you enjoyed the waiting area. It's great to know that Rachel provided you with friendly and helpful service. We look forward to welcoming you back in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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