Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,089 Reviews

2,089 Reviews of James Wood AutoPark - Service Center

Sort by
October 06, 2024

Terrible communication. I let several voicemails with no return call. I waited 4 hrs at the service department just to be told my backup camera not being visible at night More

by Brandon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

James Wood AutoPark responded

Our team has acknowledged this review.

October 05, 2024

Always a smooth process! Only thing that would be nice is a ride home instead of paying for Uber More

by cljfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We’re glad to hear you have had a smooth experience with us at James Wood Chevrolet Denton. We appreciate your suggestion about offering a ride home and will certainly take it into consideration. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 05, 2024

I normally have Jarrett Abel as my service technician, but this time it was Samantha O. and I had a very positive experience. More

by Rick N.
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience, Rick! We're delighted to hear that you had a positive interaction with Samantha. At James Wood Chevrolet Denton, we strive to ensure every visit is exceptional, regardless of the technician. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 05, 2024

Had some issues came up with my 2500 GMC, everything was taken care of and my service rep, Mike B. was fantastic. I will always buy my vehicles here, from the GM, David S., to my sales guy, these guys our t More

by cstory4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Mike and the team at James Wood Chevrolet Denton provided you with fantastic service while taking care of your GMC 2500. Our commitment to exceptional customer service doesn't stop after the sale, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 05, 2024

A little disappointed with my service experience this time. When I picked up my Tahoe, my front license plate was bent out at a 45° angle from the holder. I'm assuming this was caused when it was washed. More

by jwt12613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that your recent service visit to James Wood Chevrolet Denton did not meet your expectations, especially with the condition of your front license plate and the notifications regarding your Tahoe. We appreciate your feedback and want to assure you that we aim for the highest standards in service. If you would like to discuss your concerns further or need assistance with your Tahoe, please feel free to reach out to us directly. We’re here to help and ensure a better experience for you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Tim Wilkins does a great job of taking care of my 2024 GMC AT4. It was ready a day early, can't do better than that. More

by JIM.SEEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you, Jim, for your wonderful review! We’re thrilled to hear that Tim Wilkins provided excellent care for your vehicle and that it was ready a day early. Your satisfaction is our priority at James Wood Chevrolet Denton, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Outstanding did not have to worry about getting it fixed and Jarrett was awesome as always More

by GKGANDGGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding experience at James Wood Chevrolet Denton and that Jarrett was able to assist you so well. We appreciate your kind words and look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Always happy and professional. Takes care of our needs and communicates what is going on with our car. More

by gmdtx1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton consistently meets your needs and keeps you informed about your vehicle. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Rachel is very kind, friendly and knowledgeable. James Wood Cadillac Service department is very clean. More

by deborahp1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you! We truly appreciate your kind words about Rachel at James Wood Chevrolet Denton, especially regarding our service department. We're glad you had a positive experience, and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Kyle went above and beyond getting my wife’s Cadillac out of the body shop More

by JOHNDUMAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Kyle went above and beyond to help get your wife’s vehicle out of the body shop. At James Wood Chevrolet Denton, we strive to provide exceptional service, and we’re glad that Kyle made a positive impact during your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

...
25
...