James Wood AutoPark - Service Center
Denton, TX
2,089 Reviews of James Wood AutoPark - Service Center
Terrible communication. I let several voicemails with no return call. I waited 4 hrs at the service department just to be told my backup camera not being visible at night I let several voicemails with no return call. I waited 4 hrs at the service department just to be told my backup camera not being visible at night can’t be fixed because gm had no solution. Also to look at the chip on my grill was covered under warranty More
Always a smooth process! Only thing that would be nice is a ride home instead of paying for Uber Only thing that would be nice is a ride home instead of paying for Uber More
I normally have Jarrett Abel as my service technician, but this time it was Samantha O. and I had a very positive experience. but this time it was Samantha O. and I had a very positive experience. More
Had some issues came up with my 2500 GMC, everything was taken care of and my service rep, Mike B. was fantastic. I will always buy my vehicles here, from the GM, David S., to my sales guy, these guys our t taken care of and my service rep, Mike B. was fantastic. I will always buy my vehicles here, from the GM, David S., to my sales guy, these guys our top notch and will shoot you straight. Fantastic customer services all the way around even after the sale is done! More
A little disappointed with my service experience this time. When I picked up my Tahoe, my front license plate was bent out at a 45° angle from the holder. I'm assuming this was caused when it was washed. time. When I picked up my Tahoe, my front license plate was bent out at a 45° angle from the holder. I'm assuming this was caused when it was washed. I took my Tahoe in on Wednesday. On Friday, I get notification from Chevy that that my vehicle needs a software update and that work must be done at the dealership. On Saturday, I get my October Diagnostics Report that indicates both of my rear tires are underinflated. I can't begin to express how excited I am. I get to pull the front license plate off and straighten it, air up both rear tires, and then take the Tahoe back to the dealership. What fun! More
Tim Wilkins does a great job of taking care of my 2024 GMC AT4. It was ready a day early, can't do better than that. GMC AT4. It was ready a day early, can't do better than that. More
Outstanding did not have to worry about getting it fixed and Jarrett was awesome as always and Jarrett was awesome as always More
Always happy and professional. Takes care of our needs and communicates what is going on with our car. Takes care of our needs and communicates what is going on with our car. More
Rachel is very kind, friendly and knowledgeable. James Wood Cadillac Service department is very clean. James Wood Cadillac Service department is very clean. More
Kyle went above and beyond getting my wife’s Cadillac out of the body shop of the body shop More