James Wood AutoPark - Service Center

Spectacular service from Edwin he definitely took care of my vehicle after my wife was disrespected by Mike Belew. Edwin will be the person I trust from now on with all future services! my vehicle after my wife was disrespected by Mike Belew. Edwin will be the person I trust from now on with all future services! More

I have always had such a great experience when I have work done to my car. work done to my car. More

On time, polite, professional, always smiling, knowledgeable, go above and beyond in willingness to help and/or answer any questions. James Wood whole staff belongs in my comment. No matter area/d knowledgeable, go above and beyond in willingness to help and/or answer any questions. James Wood whole staff belongs in my comment. No matter area/department, they are all always friendly. Thank you, Shirley More

Gavynn Norris is the best advisor I’ve ever had! I would definitely recommend him. I would definitely recommend him. More

They have the best customer service! I can trust they do a good job of taking care of my car. I can trust they do a good job of taking care of my car. More

There was an incident during my service being done. Taylor was completely transparent with me and made sure everything was done and immediately put me in a loaner and had most of my vehicle repainted t Taylor was completely transparent with me and made sure everything was done and immediately put me in a loaner and had most of my vehicle repainted to compensate for the incident mishap. James Wood service has always been good to me but this service specialist went above and beyond while being transparent with me. More

Gavynn was great easy to talk with and got the job done. Thanks, Chris B Thanks, Chris B More

Great dealership, I would definitely use again, everything was done in a timely manner to my expectations everything was done in a timely manner to my expectations More

Everyone involved at each touch point was great. This is my fourth vehicle from your dealer group because Jesse is awesome. This is my fourth vehicle from your dealer group because Jesse is awesome. More

Gavynn is so nice. Hubby took our 2009 Traverse to a local shop, who was going to charge us over $4500 and I didn't trust them. Besides that, they kept it a week before Hubby took our 2009 Traverse to a local shop, who was going to charge us over $4500 and I didn't trust them. Besides that, they kept it a week before even starting on it because they claimed they hadn't received the first two confirmations to go ahead with the diagnostic, despite my husband telling them to do it when he dropped it off. I called Gavynn, who ballparked your numbers for the same service (knowing that you'd have to do a diagnostic to verify) and he said we would likely owe $1200+ less than what that shop quoted us. We brought it over the next day and sure enough, it didn't need everything the other shop had said, but did need other things that they hadn't mentioned! Work was prompt and it was completed on time for just over $2800. It was only in your shop for less than a week, including a weekend and waiting for parts. Gavynn is fantastic. Very personable and professional. I'm not a big Chevy fan, but I definitely recommend Gavynn & your service department - they've been awesome every time we've needed their help. More