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James Wood AutoPark - Service Center

Denton, TX

4.7
2,247 Reviews

2,247 Reviews of James Wood AutoPark - Service Center

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January 18, 2025

Gavyn is an exceptional CSR, thank you for the great experience and awesome personal service More

by jetdrvr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

We appreciate your kind words about your experience with us here at James Wood Chevrolet Denton. We're thrilled to hear you received exceptional service. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Vehicle had a recall notice on the tailgate latch that was taken care of by them. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that we were able to assist you with the recall notice on the tailgate latch. At James Wood Chevrolet Denton, we strive to ensure the safety and satisfaction of our customers. We appreciate your trust in us and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

My service adviser Edwin too care of all of my scheduled repair on a reasonable amount of time. Great service! More

by T.SWEATMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us! We're thrilled to hear that Edwin provided great service and took care of your scheduled repairs in a timely manner. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best care possible. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Always an easy and great experience. My service advisor Gavynn is always a pleasure to deal with. Great experience working with this company. More

by kdaulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Gavynn provided you with excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service depar More

by CRISSYFINLEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your kind words about your experience with us at James Wood Chevrolet Denton. We're thrilled to hear that our team, especially Rachel, was able to meet your needs efficiently during your service visit for your Cadillac. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at More

by JDCROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that our team member treated you well, but we understand your concerns about not being informed of the inspection results and the service details. We appreciate your feedback on vehicle wash and vacuum services as well. Please feel free to reach out directly to James Wood Chevrolet Denton, and we will ensure your concerns are addressed. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Bad service and no regard for your vehicle. My truck was damaged twice while in their possession. More

by jbennett2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how frustrating it must be to have your truck damaged while with us at James Wood Chevrolet Denton. Your feedback is valuable, and it’s important to us that we address any concerns you may have. We encourage you to reach out directly to discuss this matter further so we can work towards a resolution. Thank you again for your comments. Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

I had hoped to get a report of the status of my vehicle such as the life left for front and rear brakes, battery, belts and hoses, fluid levels and filters but that was not part of the Paperwork. I was di More

by peterjtomaszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand the importance of having comprehensive information regarding your vehicle's health, including brake life, battery status, and fluid levels. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us at James Wood Chevrolet Denton. We’re here to help! Sincerely, James Wood AutoPark Management | 940-591-9663

January 17, 2025

Great kept me informed answer all my questions ask me if needed any thing will work with her next time More

by lindastone01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you felt informed and that all your questions were answered during your visit to James Wood Chevrolet Denton. We look forward to working with you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

January 17, 2025

Great service - had my trailer brake switch replaced to address a nagging System Trailer Brake warning and the regular oil change and tire rotation service. They had the switch brought in before I arrived More

by jdmangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that you received great service at James Wood Chevrolet Denton while addressing your trailer brake switch issue, along with your oil change and tire rotation. It's great to know that we could expedite the process for you. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663