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James Wood AutoPark - Service Center

Denton, TX

4.7
2,356 Reviews

2,356 Reviews of James Wood AutoPark - Service Center

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February 19, 2025

Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else. More

by RGTOWNSEN
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you, Edwin, for your fantastic review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team, especially Edwin, strives to provide the best service and keep our customers informed. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

Service was very good and fast. Everyone was nice and friendly. Would recommend to others. More

by jbprice62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

The service was on point ands very friendly. I was kept informed on the status constantly. More

by ernie.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service team at James Wood Chevrolet Denton. Keeping our customers informed is a priority for us. We appreciate your support and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

Everything was good. ..however, took MUCH longer than originally quoted...3 hrs vs 6 hrs. More

by BANDITZ71
Service Time
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that everything was good overall at James Wood Chevrolet Denton. We understand that the extended wait time from 3 to 6 hours was inconvenient, and we appreciate your feedback on this matter. We look forward to serving you better in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

They always do a great job when I take my vehicle in for service and this time was no exception. More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCullough
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had another great experience at James Wood Chevrolet Denton. Our team is dedicated to providing excellent service, and we appreciate your continued trust in us. We look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

Edwin and the team did a terrific job repairing my old corvette. Very happy with the work. More

by carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you, Edwin, for your wonderful review! We're thrilled to hear that you are happy with the repairs done on your Corvette. Our team at James Wood Chevrolet Denton always strives to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

I recently had the pleasure of working with Jarrett Abel in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about Jarrett and the service you received at James Wood Chevrolet Denton. It's great to hear that he was proactive in accommodating your schedule and kept you informed throughout the process. We're glad you found our service to be both efficient and affordable. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

Brought my truck in to have a goose neck hitch put on. The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that d More

by jdzmolik62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues with your truck after having the goose neck hitch installed at James Wood Chevrolet Denton. Quality is certainly important to us, and it’s concerning to hear that your radio and wiring were not properly addressed. We appreciate your feedback and would like to encourage you to reach out to us directly so we can resolve these issues more effectively. Your satisfaction is our priority, and we want to ensure your truck is in top shape. Thank you again for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

February 18, 2025

James Wood Service Department is top notch! Jarrett Abel has been my Service Advisor for several years and he always takes care of my appointment for service to my Silverado Pickup. He and th More

by CJW7652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We greatly appreciate your kind words about Jarrett and the service team at James Wood AutoPark. It's fantastic to hear that you have built a strong relationship with us while getting your vehicle serviced. We look forward to continuing to take great care of your vehicle! Thank you for choosing us, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 18, 2025

Excellent Customer Service ,,,I was very pleased with the care that Jarrett Abel took of my 2019 Buick Encore. This is why I keep coming back to the James Wood Dealership for so many years. More

by rosalindemilyadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience with Jarrett and that you are pleased with the care given to your 2019 Buick Encore. Your loyalty to James Wood AutoPark over the years means so much to us. We look forward to seeing you again for your future needs! Sincerely, James Wood AutoPark Management | 940-591-9663