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James Wood AutoPark - Service Center
Denton, TX
2,087 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,087 Reviews of James Wood AutoPark - Service Center
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October 22, 2024
Upon arriving to this dealership I was greeted with a smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. More
by ROBSAMPLE09
Verified CustomerEmployees Worked With
October 22, 2024
Trish is the best. I remember back when she worked with Mary and Gary at Al Mcnatt Chevrolet. That would have been around 1980. This time 40 years plus she is still gre I remember back when she worked with Mary and Gary at Al Mcnatt Chevrolet. That would have been around 1980. This time 40 years plus she is still great. She is the reason I go back. More
by Jamesa
Employees Worked With
October 20, 2024
Katie Wilkins made our experience as wonderful as she could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would definitely purchase from this dealer again! Professional, ethical and trustworthy! Thank you James Wood! Thank you Katie! More
by Gr1zz85
October 20, 2024
Rachel is always great. Charge for card not good when you can only write a 750.00 personal check. Charge for card not good when you can only write a 750.00 personal check. More
by PRISSYFRANCE1
October 20, 2024
Rachel Alvey handle my problem very professionly ,got me a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. More
by BMCMAHAN624
Employees Worked With
October 19, 2024
Excellent service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. More
by CPTNGSD
October 19, 2024
This dealership always goes out of their way to make me feel special. Tim is the best service advisor! feel special. Tim is the best service advisor! More
by mbrewer17
Employees Worked With
October 19, 2024
Taylor is always courteous and knowledgeable regarding the servicing of my Cadillac. She always keeps me advised during the process. the servicing of my Cadillac. She always keeps me advised during the process. More
by JIMLCMILLER
Employees Worked With
October 19, 2024
I had a 9:00 appointment and showed up 10 minutes early. I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 deep. Why have an appointment when I still have to wait 2 hours? I had to wait nearly 2 and a half hours for my service to complete. I also did not receive the checklist of inspections that were done so I have no idea about tire pressure and wear or battery life. I also had a tire rotation and left the service center with low pressure. More
by LZPNSX
Employees Worked With
