James Wood AutoPark - Service Center

It’s so nice going into a dealership that takes care of you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you f you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you feel comfortable. I’ve always had a great experience at James Woods in Denton. Thank you so much More

I am very pleased with the service that I received from Edwin our service provider. The work that was done was completed in a timely manner and professionally done. Edwin our service provider. The work that was done was completed in a timely manner and professionally done. More

James Wood service department has always been reliable and kept me informed of any things needing attention. and kept me informed of any things needing attention. More

Was a great experience will be back for my next service. Enjoyed the service employees. Enjoyed the service employees. More

Had an issue with my air conditioning unit in my truck. It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. W It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. When I went to pick the truck up I started it and sure enough the issue came back. So I brought it home and took it back in the next morning. The ended up replacing a second sensor and that was evidenlly the ticket because it's been working great ever since. The cool thing is, they did not charge me for the second sensor (different one than the one they originally replaced) nor the labor charge for replacing it. Being retired and on a fixed income that was really helpful! Gaven, the service rep and the technicians tracked the problem down. More

I like the customer and car service they provide, the guest area is great and beyond any other that I have been in. I like how they take care of their customers. guest area is great and beyond any other that I have been in. I like how they take care of their customers. More

They took good care of me at James Wood Chevrolet. My vehicle was in and out of there in 45 minutes with a new battery. My vehicle was in and out of there in 45 minutes with a new battery. More

They got me in and out and kept me informed Mike was very courteous and explained every step of process. courteous and explained every step of process. More

Only issue we have, is scheduling. We called the service dept to make an appointment and were told, it doesn't matter whether you have an appt or not, it will take the same amount of t We called the service dept to make an appointment and were told, it doesn't matter whether you have an appt or not, it will take the same amount of time as a drop in. Seemed odd. As soon as we arrive first question was do you have an appointment? Again a little odd. We did not schedule the appointment, arrived as the doors were opening at 7 am, and did not have any problems with getting service quickly More

Straight forward pricing. I was pleasantly surprised that there were no dealer “value adds”.. I shopped at more than a half dozen dealerships since August and all had dealer “ I was pleasantly surprised that there were no dealer “value adds”.. I shopped at more than a half dozen dealerships since August and all had dealer “value adds” of $1200- $3900. My sales associate, John Terry, was prompt in answering my questions. He was courteous, and professional. I felt like he valued my time. It definitely was worth the drive to James Wood Auto Mall. More