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James Wood AutoPark - Service Center

Denton, TX

4.7
2,072 Reviews

2,072 Reviews of James Wood AutoPark - Service Center

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October 31, 2024

Easy. Sorry I don't like to do reviews so this is the best you are going to get. More

by MBHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for leaving us a review! We're grateful for your feedback, and we look forward to assisting you again in the future. Feel free to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

Had my oil changed but something was missed/not tightened. Oil leaked all under the pickup, leaked onto my driveway and onto my garage floor. I brought it in the next morning, the plug or filter or More

by michael munro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change service at James Wood Chevrolet Denton. We appreciate your feedback and want to ensure we maintain the highest standards. If you would like to discuss this matter further, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to improve your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

As always excellent service. The only thing that comes to mind is when they come across a inspection item that has been changed/replaced already, when they mark "FAIR" on the it More

by Crdehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

James Wood AutoPark responded

Thank you for your excellent feedback! We're thrilled to hear that you've consistently experienced great service at James Wood Chevrolet Denton. Your suggestion about marking inspection items as "FAIR" and adding comments for items previously replaced is valuable. We'll definitely consider this to ensure our records and communication with our customers remain clear and comprehensive. We appreciate you taking the time to share your thoughts, and we look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Gavynn was very good and explained everything to my husband about the software update that was needed. More

by karen.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We are thrilled to hear that Gavynn provided excellent service and effectively explained the software update to your husband. At James Wood Chevrolet Denton, we're committed to making sure our customers are well-informed. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Gavynn is always on top of status and making sure I don't waist time waiting. All issues are promptly addressed and fixed. More

by jdselby58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us! It's wonderful to hear that Gavynn provided you with excellent service, ensuring everything was addressed promptly at James Wood Chevrolet Denton. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Mike Balew was right on time when I pullled into garage for an oil change. Mike has always been a great sevice person. More

by denjolo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We appreciate you taking the time to recognize Mike’s excellent service during your oil change at James Wood Chevrolet Denton. He's a valuable member of our team, and we're glad to hear that you had a great experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Everything is always awesome there! Rachel is the best, don't ever lose her! Always has a huge smile, very welcoming, great personality. More

by JIMMUNAFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London drove me and my daughter home and she was amazing as well
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at James Wood Chevrolet Denton. Rachel truly is a valuable part of our team, and we appreciate your kind words about her welcoming nature and great personality. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Jared was very helpful from our first conversation to our last. James Wood never disappoints! More

by loritred66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that Jared was able to assist you throughout your experience at James Wood Chevrolet Denton. Your satisfaction is our top priority, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Excellent service visit. Samantha took very good care of the whole process. It’s worth the extra drive. More

by BKWRM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear you had an excellent service visit at James Wood Chevrolet Denton. Samantha is indeed dedicated to providing great care for our customers. We appreciate you making the extra drive to see us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Jared was great about communicating with me and letting me know what was going on More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Jared provided excellent communication during your experience at James Wood Chevrolet Denton. We strive to keep our customers informed every step of the way. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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