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James Wood AutoPark - Service Center

Denton, TX

4.7
2,615 Reviews

2,616 Reviews of James Wood AutoPark - Service Center

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April 19, 2025

Very informative and honest pricing. Got my car in and out quick. I’m pleased More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you found our pricing honest and appreciated the quick turnaround at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2025

Ive owned several f150’s in the past. Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I de More

by stevekozubek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talked to several people can’t remember everyone but they were all very helpful
Apr 20, 2025 -

James Wood AutoPark responded

Thank you so much for your detailed and positive review, Steve! We're thrilled to hear that you are enjoying your new Chevy Silverado RST and that your experience at James Wood Chevrolet Denton has been so positive. Our laid-back environment and dedicated staff, like John and Tim, are crucial to us, and it's great to know they made a lasting impression. We appreciate your kind words and your trust in our service department. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

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April 19, 2025

Wonderful service. Cleaned my car so well afterwards too. Love the waiting area on most visits, so cozy and welcoming. Wish fellow customers wouldn’t talk loudly on the More

by TAMMY.CARDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Tammy! We're thrilled to hear that you appreciated the service at James Wood Chevrolet Denton and enjoyed our cozy waiting area. We understand how a peaceful environment is important, and we appreciate your feedback regarding noise levels. We'll work on creating a more restful atmosphere for all our customers. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

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April 19, 2025

They always handle my service needs promptly and correctly. Jarrett Abel was my service advisor and he managed by expectations extremely well. I wish James Wood offered service coupons the way Huf More

by KLMAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett was able to manage your service needs promptly and correctly at James Wood Chevrolet Denton. We appreciate your suggestion regarding service coupons and will certainly take it into consideration. We look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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April 19, 2025

It was a nightmare for me. I will never go back, never ever. The worst customer service and they didnt do everything they should have. No one who works there cares they have ma More

by CARLA.JAMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Carla. I understand that your visit to James Wood Chevrolet Denton did not meet your expectations, and I appreciate your feedback. We take customer service seriously and I would like to hear more about your experience so we can address your concerns. Please feel free to reach out to me directly. We are committed to improving and hope for the opportunity to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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April 19, 2025

Friendly staff, knowledgeable about what I needed, will visit again for all my service needs. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonatan Camunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood AutoPark responded

Thank you for your kind words, Clark! We're thrilled to hear you had a great experience with our friendly and knowledgeable staff at James Wood Chevrolet Denton. We look forward to seeing you again for all your service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2025

Mike is always great to work with and very informative and communicative throughout the service process. More

by kellijester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with exceptional service at James Wood Chevrolet Denton. We appreciate your kind words about his communication and support during the service process. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

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April 17, 2025

Tim Takes real good care of me,He keeps me informed on how my truck is doing. More

by DANDR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

James Wood AutoPark responded

Thank you for your glowing review! We’re thrilled to hear that Tim is taking such great care of you and keeping you informed about your truck. At James Wood Chevrolet Denton, we pride ourselves on providing top-notch service. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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April 16, 2025

I will never buy anything else from this place, very unprofessional management in pre owned. Bought a car and instantly had issues the next day, then the managers want to argue with me! Do not buy here More

by brandondennington17
Recommend Dealer
No
Employees Worked With
Jason Gattenby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience, Brandon. We understand your frustration regarding the issues you faced with your pre-owned vehicle and the management's response. Your feedback is essential, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly at James Wood Chevrolet Denton so we can discuss your concerns further and learn more about your experience. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

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Apr 20, 2025 -

brandondennington17 responded

I called and talked to the managers already and they were just disrespectful. They don’t care about anything but making money. Like I said I will not be back and we’ll be telling people to not buy from here. I deal with over 200+ people daily and have been telling them not to buy here. Keith is a great salesmen but the managers are horrible and disrespectful. If y’all want to make it right y’all should give me the 1k dollars I had to spend on the car after owning it for 1 day.

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April 15, 2025

Good service no waiting friendly service technician truck was cleaned when it was delivered back to me after the service More

by rickyhenslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Ricky! We're thrilled to hear that you experienced good service with no waiting and that our technician provided friendly assistance. It's also great to know your truck was cleaned before returning it to you! We appreciate your support and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

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