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James Wood AutoPark - Service Center
Denton, TX
2,563 Reviews
Today:Open today 7:00 AM - 7:00 PM
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2,563 Reviews of James Wood AutoPark - Service Center
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April 01, 2025
Only dealership I have used for the last 30 years. Gavynn has been my service contact for most of the last 15 years. He is always professional and friendly. Gavynn has been my service contact for most of the last 15 years. He is always professional and friendly. More
by rkroberts127
Verified CustomerEmployees Worked With
April 01, 2025
Quickly assessed my problem and let me know how long it would take to repair. Stayed in communication throughout process. would take to repair. Stayed in communication throughout process. More
by cljfit
Employees Worked With
April 01, 2025
Overall I was pleased with my service reps attention to taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $ taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $90) for paying with a credit card. I wish someone had advised me of this charge before arriving to make payment, or at the time of payment. The service rep said nothing, the sales staff said nothing. I also don't like that the dealership told me 3 different times I would get this survey request & to be sure to give them 5 stars. I don't appreciate being harassed multiple times just to be sure you get a good review. More
by BILLBROWNLEE
Employees Worked With
April 01, 2025
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. trying to use play on words to mislead Customers. More
by UYGD03
March 31, 2025
Outstanding service in all aspects. I was totally pleased with the service I received on my last visit I was totally pleased with the service I received on my last visit More
by RSHAW_51
Employees Worked With
March 30, 2025
Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. experience. She helped ensure we were taken care of. More
by MARK.LAMONT
March 29, 2025
Samantha is always great! Very friendly and efficient each time I visit her at Janes Wood. Very friendly and efficient each time I visit her at Janes Wood. More
by LRDEE2323
Employees Worked With
March 29, 2025
On time with service on my vehicle. Very professional not a stick in the mud. Nice and knowledgeable Very professional not a stick in the mud. Nice and knowledgeable More
by johnmontgomery37
March 29, 2025
Service was timely and the waiting area is very nice. Rachel was friendly and helpful. Rachel was friendly and helpful. More
by WARRENGDYER
Employees Worked With
