James Wood AutoPark

Loved working with these guys to buy my 2024 Tahoe. All costs were upfront and Brandon, Jesse, and Juan were very friendly and transparent to work with!!! All costs were upfront and Brandon, Jesse, and Juan were very friendly and transparent to work with!!! More

Service was professional and timely as always. Samantha and teammates were courteous and explained all service needs to me so I could understand what they were doing. Samantha and teammates were courteous and explained all service needs to me so I could understand what they were doing. More

Everyone was helpful & friendly. Service time was excellent my wait time was short. Waiting area clean & pleasant. Service time was excellent my wait time was short. Waiting area clean & pleasant. More

My service writer, Tim W. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. More

Jarrett Abel is my service advisor and he always keeps me updated on the status of my vehicle so that I'm never wondering what is going on. My car was ready and clean when I came to pick it up! updated on the status of my vehicle so that I'm never wondering what is going on. My car was ready and clean when I came to pick it up! More

Pleased with service and speed of completion. All were professional in their interactions with us. All were professional in their interactions with us. More

Sales department was excellent. Service dept ok Maybe my expectations were so high because of the experience in sales. Maybe yall should cross train all departments for consist Service dept ok Maybe my expectations were so high because of the experience in sales. Maybe yall should cross train all departments for consistency More

It was good. Met with Ryan Unver on 9/7, he spent 3 hours with us explaining and driving different trims of the Traverse. WE came back on 9/8 and ordered our car Met with Ryan Unver on 9/7, he spent 3 hours with us explaining and driving different trims of the Traverse. WE came back on 9/8 and ordered our car. He stayed in touch with us and always responded to my texts. Our car arrived this week, Friday 11/8, and we picked it up. I traded in a car, was disappointed in the trade in value, but went ahead and did it with the dealership. It did take quite some time waiting for the finance dept to meet with us and felt a bit rushed, but it was still ok. Was a bit disappointed that the rubber mats didnt arrive WITH the car as ordered and I am hoping we didnt get charged twice for them….Will look in to that when I pick them up. Overall, it was a good transaction/experience. Ryan’s knowledge of our car and explaining all the features to us, was perfect! He was respectful, took the time, and answered all our questions, never felt rushed in any way. Thank Ryan for helping us get a beautiful car and good luck with “little Unver” coming in January! Tricia Beevers More

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! . got it done even when I came in on wrong day ! More