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James Wood AutoPark

Denton, TX

4.8
4,106 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,106 reviews

June 10, 2023

James Wood is my neighborhood Cadillac dealership. They treat me like the good neighbors they are; friendly, courteous, knowledgeable. Their technicians do excellent work treating each vehicle as thei More

by COGITOERGOEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Paige Adams, Service Advisor, Techs Sergio, Juan and Parts Pasque
Jun 13, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

June 10, 2023

Super nice, listened to my needs, very flexible! I’ll be back and thank you for the great service! More

by ROSEANNSEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

James Wood AutoPark responded

Roseanne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

June 09, 2023

We had an amazing experience. Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle. More

by stephanie.parker73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rossie Sewell
Jun 09, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

June 09, 2023

I arrived at 8:15 am and got my car back at 12:00 pm. I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% s More

by hoosierdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

James Wood AutoPark responded

We strive to provide a positive service experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving us a chance to make things right, we invite you to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

Jun 13, 2023 -

hoosierdn responded

I can be reached at 765-617-5510.

June 09, 2023

Great service. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. More

by KENT317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

June 09, 2023

Ewin Chain got my car in soon got the Oil change ,tire rotation, door lock replaced, car washed thanks Ewin More

by lbuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewin chain
Jun 12, 2023 -

James Wood AutoPark responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The James Wood Buick GMC Denton Team

June 09, 2023

Always great service and they treat you as family. Great place and always pleased. Thank you. More

by JAYFRAYSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Jun 12, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The James Wood Buick GMC Denton Team

June 09, 2023

The prices listed were honest and fait. The sales person was helpful and pleasant. There wasn’t any shady deal or tagged on “surprise fees which is much appreciated. More

by n_erwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ worley
Jun 12, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

June 08, 2023

Great experience. Had everything ready and in order upon our arrival. Would recommend them for your vehicle purchase. More

by jhancock1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Woods
Jun 09, 2023 -

James Wood AutoPark responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

Is been a. Good place for us since 2019 and the best attention of the best salesperson Carlos Sandate More

by cris182alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sandate
Jun 09, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

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