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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,928 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,928 reviews

November 04, 2023

Repair took way too long. I gave specific details and the part needed (a simple thermostat) was not inst9ck and could not be located in a day. I had to waste two days trying t More

by ROSSGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Ross. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

My service advisor Taylor is very efficient and well versed in Cadillac service and does an excellent job More

by JSCOTTLANCASTER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Taylor does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Service is always good here. No problems at all. Time was reasonable. Communication was wonderful. More

by JHOWARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Parts were not available on hand. The adviser was rude and not all the things that needed repaired were not repaired and not communicated in a timely fashion. I would not recommend th More

by MCALLAWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Quick and great service for an oil change and tire rotation, will be back again More

by BRUNO.RYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Bruno, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

November 03, 2023

The dealership handled the problem with the car in a very professional and extremely timely manner. I would recommend them for purchasing a car. My brother bought his truck there and is very happy with it. More

by DONNADRURY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

James Wood AutoPark responded

Donna, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood AutoPark and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

Very friendly workers and work is completed on a timely manner. I would recommend James Wood GMC for all vehicles. More

by olenorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood Auto Park! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

James Wood has always been a very good dealer ship, GM on the other hand is not so great… why are they limiting their products? I thought that the point of making cars was to sell they? Why would you not try More

by dunlopjp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

Despite being very busy Taylor was able to get a new valve stem on my flat tire and get me back on the road...and I did not have an appointment. Great job! More

by don.gibson1762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Nov 06, 2023 -

James Wood AutoPark responded

Don, first and foremost thank you so much for leaving this fantastic review! At James Wood Auto Park, our team will do whatever it takes to make sure our guests are taken care of. We will share your kind words with Taylor and can't wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

Service has always been good since I bought my pickup at Woods No complaints Friendly service More

by EVELYNANDJOE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

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