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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,936 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,936 reviews

November 11, 2023

Edwin did an amazing job of taking a bad situation and finding a solution. Saved my vacation. More

by ozowski32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Thank you for your kind words about Edwin and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, James Wood AutoPark Management | 940-591-9663

November 11, 2023

Very personable. Made buying easy. Would shop here again for sure. Pricing was reasonable. Location convenient. More

by kevinoldham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Kevin, we appreciate your amazing review and are glad to hear that you enjoyed the customer service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, James Wood AutoPark Management | 940-591-9663

November 11, 2023

When I arrived I was told by the agent that the service would take 90 mins and my vehicle was finished on time. More

by DOROTHY.BURDICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember names.
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Nov 14, 2023 -

James Wood AutoPark responded

Dorothy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 11, 2023

Had transmission problem on my Chev Silverado and was getting ready to go on vacation and informed them of this and got my truck repaired and now we are back and transmission worked perfectly More

by lonniedills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Lonnie, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Auto Park and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 11, 2023

Great service! I reached out while overseas from the military and have nothing but great things to say about Philip and James Wood! More

by desiderio.bennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Desiderio, thank you for the glowing review! We take pride in our customer service and do whatever we can to make sure our customers are happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2023

They were easy work with. They were also Very responsive. The salesperson was knowledgeable and helpful. More

by Bill s
Recommend Dealer
Yes
Employees Worked With
Wendi Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

James Wood AutoPark responded

Thanks for your perfect review, Bill! We're glad to hear that our team was helpful, knowledgeable, and responsive! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2023

Service center is great. .James Wood Ser James Wood service center is exceptional. They get my car serviced timely, it is always washed and shinning More

by MMJDDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 13, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2023

I had to wait 3 1/2 hours for something that was not even completed, thus I have to go back to get the job completed. There was no communication about the long wait for the service. I had an appointment and More

by HLOUCAP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The James Wood Buick GMC Denton Team

November 10, 2023

excellent never had any issues over the years, would recommend for service needs been going there for years More

by KAW270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Nov 13, 2023 -

James Wood AutoPark responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

Tim Wilkins and the team ALWAYS do a great job for me, and I appreciate their effort, expertise and honesty very much! More

by MRO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

James Wood AutoPark responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The James Wood Buick GMC Denton Team

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