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James Wood AutoPark
Denton, TX
4,952 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,952 reviews
December 04, 2023
We have purchased GM products (4 Cadillacs and 2 GMC) in the past 30 years. It is very satisfying to make appointments. All the services required are perform professionally. Whenever the car is serviced, yo the past 30 years. It is very satisfying to make appointments. All the services required are perform professionally. Whenever the car is serviced, you can rest assured that it was performed according to requirements. We appreciate the washing and cleaning of the inside. We are thankful we have a dealership such as James Wood. More
by KILDARE1939
Verified CustomerEmployees Worked With
Rachel Alvey
December 03, 2023
Quick, fast and in a hurry . . good and friendly people.. have everything you need to make your experience a great one . good and friendly people.. have everything you need to make your experience a great one More
by valenciaisrael1994
Employees Worked With
December 03, 2023
Did almost everything over the phone and Scotty made the process easy. He's even sending me the ultimate floor Mats. the process easy. He's even sending me the ultimate floor Mats. More
by creativewm1@ gmail.com
Employees Worked With
December 03, 2023
Pleased with the speed of delivery of our ‘24 Tahoe. Jagger McCarty went out of his way to show us every detail on our new vehicle. Always get great service at James Wood. Jagger McCarty went out of his way to show us every detail on our new vehicle. Always get great service at James Wood. More
by JONISTURM
Employees Worked With
December 03, 2023
They were supportive and accommodating to my needs. It was a pleasure experience. They communicated to me openly. It was a pleasure experience. They communicated to me openly. More
by CHERYL_CCULBERSON
Employees Worked With
December 02, 2023
Not the best. I had to initiate the call to find out the status of my vehicle. The required part was not in stock, which means another trip. I had to initiate the call to find out the status of my vehicle. The required part was not in stock, which means another trip. More
by JANET_CARR8
Employees Worked With
December 02, 2023
It wad great I will be back sooner than I was thos time the oil change was quicker than I thought it would be the waiting area is a good with the news on the TV Again I was treated wvty well thank you the oil change was quicker than I thought it would be the waiting area is a good with the news on the TV Again I was treated wvty well thank you for a great experience More
by LCKDAVIS
Employees Worked With
December 02, 2023
Great service and helpful personnel. Reasonable service rates and kept me informed on their progress Reasonable service rates and kept me informed on their progress More
by HANKHOLT
December 02, 2023
Oil change was done in a timely matter. A new module was ordered to try and fix the trailer brake issue. Jared made several calls to learn if there was a recall for this issue. He informed A new module was ordered to try and fix the trailer brake issue. Jared made several calls to learn if there was a recall for this issue. He informed me with the updates. I am anxious to get the new part to hopefully fix the problem. Jared did a good job to get us in the right direction to possibly fixing the problem More
by bpels_2003
Employees Worked With
December 02, 2023
First, I made the reservation 3 to 4 weeks out to get me rear shocks replaced and told them it should be under warranty. I showed up for my appointment and waited almost for hours only to to be told my shoc rear shocks replaced and told them it should be under warranty. I showed up for my appointment and waited almost for hours only to to be told my shocks are not covered under my full warranty. Now, the dealership could have researched the warranty 4 weeks earlier and told me rather than me drive 40 minutes to the dealership and wait nearly 4 hours. This is xxxx poor customer service. Moreover, I’ve only had the vehicle a year and the shocks are already bad! I bet they sold the vehicle to me with faulty shocks and didn’t say anything AND I paid for the top warranty package for them to claim later the shocks are not covered. This is unacceptable! More
by orangecrush1979
Employees Worked With
