James Wood AutoPark
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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These two service agents are great. They care for their customers and do anything they can to help us. They give a client all the information they need about having their vehicle serv They care for their customers and do anything they can to help us. They give a client all the information they need about having their vehicle serviced. More
They didnt fix the issue and now i have a flat tire. I took my car up there repeatedly for issues and they never could figure it out and they finally just gave up after picking up a nail in my tire whic I took my car up there repeatedly for issues and they never could figure it out and they finally just gave up after picking up a nail in my tire which they wont fix. I will never go there again More
Regular service appointment and Jarret was professional and answered all my questions. Service was quick and I would recommend James Wood to anyone. and answered all my questions. Service was quick and I would recommend James Wood to anyone. More
It was a regular service appointment which was handled quickly, professionally and with any issies quickly, professionally and with any issies More
Rachel always does an absolutely fantastic job when I take my vehicles in for service! take my vehicles in for service! More
Came in with my 2024 Sierra HD for 3 recall notices. ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked at the paperwork and only 2 of the tasks were completed. Sent 2 text messages to service provider and he never answered either of them. Finally called and he admitted he (forgot) to do one of them. Now, I have to make another trip to the dealer and sit again while this other repair is done since they don't provide loaner cars like other dealers. I've also sent a text to the service provider about the remaining fix to be set up but he has yet to respond to me...again. More
I picked up my truck after waiting more than (4) weeks and it was still not fixed correctly and also had blemishes on it that were not there when it was dropped off to be fixed. and it was still not fixed correctly and also had blemishes on it that were not there when it was dropped off to be fixed. More
They were very quiet to find away to get me back on the road and went above and beyond to make me happy road and went above and beyond to make me happy More
My experience with Phillip and the James Wood team down to the older couple that delivered my Chevrolet Colorado was exceptional, I will definitely purchase my next truck with them. Thanks again Danny Wall to the older couple that delivered my Chevrolet Colorado was exceptional, I will definitely purchase my next truck with them. Thanks again Danny Wallum More
Very friendly and informative. I have always had a great experience here at James Wood Cadillac. I have always had a great experience here at James Wood Cadillac. More