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James Wood AutoPark
Denton, TX
3,859 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,859 reviews
December 22, 2024
It's absolutely amateur hour at James Woods service these days. They took far longer than quoted for an oil change and then neglected to tell me when my truck was done. So it sat in the bay, finished, and I days. They took far longer than quoted for an oil change and then neglected to tell me when my truck was done. So it sat in the bay, finished, and I sat in the waiting area with no communication whatsoever. And then, I finally get my truck back only to find a gnarly scratch on my door. More
by jbennett2352
Verified CustomerEmployees Worked With
Other Employees :
Not sure of the service managers name but he was terrible too
December 21, 2024
Jerret was extremely helpful even though Thor situation was unfortunate and they were way behind which took several weeks to even look at my truck. Once they finally did he was about to get me a loaner so was unfortunate and they were way behind which took several weeks to even look at my truck. Once they finally did he was about to get me a loaner so I no longer had to walk to work and home everyday. More
by ROBERTENORMAN
Employees Worked With
December 21, 2024
Service was fast and accurate. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. More
by MICHAEL.HESKEY
December 21, 2024
Taylor and the Cadillac service department is great. Finished everything that was on the list satisfactory! Thanks again. Finished everything that was on the list satisfactory! Thanks again. More
by scottyrice
December 21, 2024
Jared and the team fit my oil change in last minute to get my truck serviced before a long road trip next week. Thanks. get my truck serviced before a long road trip next week. Thanks. More
by CLINTSEAUX
Employees Worked With
December 21, 2024
Excellent service and workmanship as always. Prompt response and updates from Samantha. I will use James wood service in the future. Prompt response and updates from Samantha. I will use James wood service in the future. More
by Ben
Employees Worked With
December 21, 2024
This is the best I’ve ever felt about buying a new vehicle. Everyone treated me very well. Thank you! vehicle. Everyone treated me very well. Thank you! More
by sudderth.brian
December 21, 2024
Really appreciate the professional and quick service last week, had my truck in and out same day and cleaned my truck too week, had my truck in and out same day and cleaned my truck too More
by wpschaeferling
Employees Worked With
December 21, 2024
I took the vehicle in for its first service. Completed quickly and to my satisfaction. Completed quickly and to my satisfaction. More
by booklady813
Employees Worked With
December 21, 2024
Rossie was great to deal with! She is knowledgeable, professional, efficient, and affable. She and everyone we dealt with at James Wood Cadillac made the purchase of our Escalade She is knowledgeable, professional, efficient, and affable. She and everyone we dealt with at James Wood Cadillac made the purchase of our Escalade a pleasant experience. More
by sooner79
Employees Worked With
