Honda Village

Great customer service! Konstantin was wonderful. He took the time to explain everything to us, and even came in on his day off to make sure that we were satisfied with the car. He was accessible, frie took the time to explain everything to us, and even came in on his day off to make sure that we were satisfied with the car. He was accessible, friendly, professional and responsible. I highly recommend this dealer and this employee! More

Very professional and friendly. Good selection of used vehicles for reasonable prices. I purchased a used Accord for lower than the Blue book value. I lost my registration, which was replaced by the vehicles for reasonable prices. I purchased a used Accord for lower than the Blue book value. I lost my registration, which was replaced by the dealer; I imagine this saved me a lot of hassle. More

I have dealt with many sales persons in my life. Bob is the first salesman to actually make me think about how positive my entire experience was at this dealership. He was able to get me a car that no othe the first salesman to actually make me think about how positive my entire experience was at this dealership. He was able to get me a car that no other dealer seemed to have. However, it was the manner in with which Bob Handled every question, every concern, and every detail that impressed me the most. Everything went perfectly,from the time Bob called me on the phone, until the time I drove away in my new Honda. I would highly recommend that you give Bob a call---and tell him that Linda sent you!! More

Our experience at Honda Village has always been excellent. We appreciate the management, especially Ray Ciccolo and Christine Caron, who do an outstanding job managing their dealership and taking excellent. We appreciate the management, especially Ray Ciccolo and Christine Caron, who do an outstanding job managing their dealership and taking care of customers. We were extremely pleased with the help that was given to us by the sales rep, Anthony Palladino. The sales transaction went extremely well and we were treated with utmost courtesy. The very many details that needed attention in the sale and trade-in were very well handled by Anthony and we enjoyed our experience very much. Thank you also to the business managers, Ivo and Joe, who also helped us. We have bought about many cars for our family at Honda Village over the last 10 years and we have always been very satisfied with the sales and service. We would also like to thank the service department that keeps us coming back year after year. In service we would especially like to acknowledge Joe, David, and Calvin who have given us outstanding support and service over the years. John & Claire S. More

Bob was extremely helpful and respectful throughout the entire 3 days it took me to decide on my car. He did not pressure me and he spoke to me (a woman) rather than my boyfriend when describing the car an entire 3 days it took me to decide on my car. He did not pressure me and he spoke to me (a woman) rather than my boyfriend when describing the car and the features. I got a Honda Civic and I am in love with the car. By the time I went to pick it up, I was so full of excitement, It felt like christmastime. After all, how often does one get a new car? This was my first. Thank you Bob...you are the best. More

Bob was incredible. He disspelled all the theories about sleazy car salesman. I never felt that an attempt was being made to railroad me into buying something. Instead I felt that Bob was listeneing to what sleazy car salesman. I never felt that an attempt was being made to railroad me into buying something. Instead I felt that Bob was listeneing to what I wanted and working his hardest to get me the best deal he could. Even when my husband (the hard sell) arrived, he was won over too. There are not words to express my appreciation for Bob's congeniality and for his getting me into the car that I wanted. I would highly and enthusiastically reccommend Bob McGrath at Village Honda. Thanks Bob More

This dealership was the third one we visited after two unsatisfactory stops. We were assigned a salesperson immediately and approached in a friendly manner by Svet. I had the newspaper ad with me and as unsatisfactory stops. We were assigned a salesperson immediately and approached in a friendly manner by Svet. I had the newspaper ad with me and asked to see three cars advertised at the price printed. All three vehicles were available. Svet was knowledgeable about the vehicles and we took the car out for a run. I purchased a Honda Civic. One of the reasons I leased the car was the professional and friendly demeanor of our salesperson. In addition to providing all the information I asked, he added what I consider to be necessary tips about the car. He stayed past the closing time. I am optimistic that the service department will also be responsive, but naturally do not have any experience yet. I recommend this dealer and salesperson. More

I just bought a car from this dealer. They were great. We started negotiating at a reasonable price and I was not pushed in anyway to buy extras. Bob was extremely kind and considerate even coming in on his started negotiating at a reasonable price and I was not pushed in anyway to buy extras. Bob was extremely kind and considerate even coming in on his day off for our pick up. Joe Chang was very considerate and pleasant to deal with. I have bought many cars and this would rate as one of the best experiences I have had More

Had a very nice initial meeting with this dealer re. an '09 Pilot they had in stock. I left (not ready to buy that day), and was looking at buying from another dealer. a couple of days passed, and Andy f '09 Pilot they had in stock. I left (not ready to buy that day), and was looking at buying from another dealer. a couple of days passed, and Andy followed up with me, and when I told him the price I had considered at the other dealer, Andy told me they could 'be there,' but did not know if they could go lower. Honda Village is a more convenient location for me, and I had previously bought a Honda there. So the next day, I went back to Honda Village ready to buy - and had trade-in, title, and checkbook ready to go, only to be told that they could not do it, that I could not get the car a that price, which was $26,500 after trade-in. They came back to me with a roughly $28,000 "best offer." Typical car buying horsecrap. Manager came out and everything, and said that "i probably could not get the car at the price" I told them. I was very clear with the price buildup and valuation of the car...I mentioned that I was leaving and said to Mr. Park that you told me verbally that you could do the $26,500, and the response to me was: "..that was just talk." Subsequently, I went right to the other dealer and got not only the same Pilot for $26,500 after trade-in, but got a 2010 model - same color and options as the '09 I was willing to buy at HV. I am writing this because going back to Honda Village, where the experiece the first day was great, turned into a wasted 3 hour trip after they told me they'd sell me the car at my price! I would highly recommend that if you are an intelligent carbuyer, do your homework and come up with what the competition and other sources will sell you a Honda for, do NOT go to Honda Village...there are other dealers nearby that can discern intelligent buyers. More

This place is hands down, the BEST. We went to 5 other dealers in Mass., but Honda Village blew our expectations. When you go there, just ask for Alex, he is a dealer that any customer would dream buyi dealers in Mass., but Honda Village blew our expectations. When you go there, just ask for Alex, he is a dealer that any customer would dream buying a car from. It is hard to find a dealer who really knows the car they are selling in and out - Alex knew everything about Honda, was very honest, listened to our concerns, made the Cash for Clunkers work for our '97 Mountaineer, and got us an +amazing+ deal on a 2009 Civic LX!!! If we ever buy another Honda, we are definitely buying from Alex and the Honda Village team. Thanks guys, you are great!!! More