Honda Village

Buying a new car was not in my plans at all. However, in March, my 2005 vehicle was totaled by fallen tree during the storms. After doing a lot of online research I narrowed my choices to the Nissan Rogue a March, my 2005 vehicle was totaled by fallen tree during the storms. After doing a lot of online research I narrowed my choices to the Nissan Rogue and the Honda CRV. Surprisingly enough, both dealerships were next door to each other! I went to Nissan first, did a test drive, then walked to Honda. After spending about 5 minutes there, I knew that I would be purchasing the Honda CRV. Their staff -- from receptionist to sales, were so personable, patient, and non-intimidating. The salesperson, Bob McGrath, addressed every question and concern that I had. He was very informative about the vehicle operation, features, and all the options that were available for me. In addition, Mr. McGrath extended his services to have my car ready for me before the anticipated date and he met me at Hertz rental with my new car! It was sparkling and so clean inside and out. Mr. Bob McGrath and the staff at Honda Village (Newton, MA) made this unexpected purchase a very easy and pleasant experience.I will make sure that I convey this experience to anyone I know who is interested in purchasing a new car! More

When I decided to go look for a new car I drove by Honda Newton dealership on a Saturday mid-morning. This being my third dealership for the past 2 weeks I was greeted by Manny. Told Manny what I was look Newton dealership on a Saturday mid-morning. This being my third dealership for the past 2 weeks I was greeted by Manny. Told Manny what I was looking for and he immediately took me to a few options. Test drove three cars and decided to get the one of the used cars. Manny was extremely friendly and was very easy to talk too. Didn't waste any time to take me to the type of cars I was looking for and showed me all the features of each used car which they weren't Honda's at all. When we went to talk about finance Manny was able to get a great trade-in price of my old car and payments were a little below what I could afford which was great... I was able to get all paperwork done that day so I could pickup my new car on Monday morning!!! This experience has been by far the easiest most car purchase I've ever done... Whenever my friends and family ask me where I got the car I tell them recommend Manny from Honda Newton hooked me up with a great deal without the hassle!!! More

From Gloria S.H. The reasons for going to Honda Village From Gloria S.H. The reasons for going to Honda Village first were because my sister bought her Accord from her and have had good service work. I n From Gloria S.H. The reasons for going to Honda Village first were because my sister bought her Accord from her and have had good service work. I needed a good deal on my trade in and a good price on a new car....after MUCH negotiating, we were able to settle on a price. I would highly recommend Bob McGrath as THE person to go to to purchase a car. He was extremely knowledgeable about the CRV and ensured that I was making an informative decision. Bob - I LOOOOOVE my CR-V - thank you! More

Chris Wilcox was very knowledgeable about the vehicle and helped us through the whole process. What he told us about the car and the process of buying it was backed up by our own research. He also listened t helped us through the whole process. What he told us about the car and the process of buying it was backed up by our own research. He also listened to our requests to be contacted via email and didn't send a lot of unnecessary messages or call us anyway like other dealers we talked to. I would recommend him and this dealership to those interested in looking for a new or used Honda. More

I came in to Honda Village because my lease was due to expire. I was offered options and chose to lease a new Honda. Worked with Bob McGrath - very pleasant and personable. He got me a good price and o expire. I was offered options and chose to lease a new Honda. Worked with Bob McGrath - very pleasant and personable. He got me a good price and offered continuing support to answer questions in the future. Ivo Petrov - another pleasant professional - did a great job completing the deal and paperwork with no hassles for me. Dave Ferris is the BEST Service Advisor offering helpful and friendly assistance - very capable - he had the roof rack and GuidePoint moved from my previous vehicle to my new one. I'd recommend this dealership, Bob, Ivo and Dave to anyone. More

The entire process of leasing my new car was painless. David Avery, the sales rep I worked with, was friendly, helpful and not pushy. There was no "What can I do to earn your business" language, no bringi David Avery, the sales rep I worked with, was friendly, helpful and not pushy. There was no "What can I do to earn your business" language, no bringing out the manager in the back to haggle, no hard sell. I went into Honda Village with the expectation of buying out my existing lease (didnt think I could get a new lease in a range I could afford.) In the end, David Avery worked with me to get to a price that was within my budget. I highly recommend Honda Village and David Avery to anyone in the market for a Honda. More

While in the market for a used Honda I came across a While in the market for a used Honda I came across a vehicle at Honda Village in Newton. I contacted the dealer on a Sunday and spoke with a sal While in the market for a used Honda I came across a vehicle at Honda Village in Newton. I contacted the dealer on a Sunday and spoke with a salesman Bob McGrath. Bob was very friendly on the phone and sent me an e-mail to answer some questions I had. Later that day I sent an additional e-mail with an offer and was surprised that I got a response after the dealership had closed. The following day we came to terms on a price that I was extremely satisfied with. The dealer was an hour away so I was clear to Mr. McGrath that we would be under some time constraints when I came in. When my wife and I arrived at the dealership with our 2 kids, Bob treated us so kindly. He was so nice to my kids and took the time to introduce us by name to anyone in the dealership we interacted with. Bob had the vehicle we were interested in waiting for us, prepped for a test drive. He gave us time to consult with each other to make sure this deal was for us. Bob was never pressuring and very accomodating to my time contraints. I felt that after filling out my initial paperwork it took an inordinate amount of time to finally meet with the finance manager to complete the sale. This was a cash sale with no trade involved so I felt that waiting 1.5 hours to meet with him was excessive. During this time though Bob was working hard to ensure the car was properly prepped before we left and he continually checked back in with me, I felt this part was out of his hands. The dealership has to mail me my registration and has assured me they will reimburse me for my inspection which was unable to be completed at the time of purchase. I am sure they will come through. One thing I must tell you is that Bob McGrath knew the car we were buying inside and out, he seemed to know about the most minor details about the cars features. He was like a walking owners manual, I truly wish I had more time to spend with him learning about the car. I noticed the car was missing a master key but upon advising Bob of this he has assured me that he will take care of it and get one to me. Bob McGrath seemed genuinely concerned about making me happy with this sale and also ensuring that my impression of the dealership was a positive one. I would recommend that if you are in the market for a great used car at a great price you call Honda Village and ask to deal with Bob McGrath he is an asset to Honda Village. More

George was a an excellent sales rep and I truly enjoyed working with him. George did not make you feel as if you were dealing with someone who was trying to take your money like some car dealers. His man working with him. George did not make you feel as if you were dealing with someone who was trying to take your money like some car dealers. His manager was also very helpful adn both made sure I knew who to contact for service issues. More

Alex made the experience of selecting a new car infromative, efficient, unpressured--and I was someone who was dreading it based on past experiences over the years at other dealerships. I knew th infromative, efficient, unpressured--and I was someone who was dreading it based on past experiences over the years at other dealerships. I knew th care I wanted and did not want much int he way of extras. They asked me to listen to their recommendations, btu then completely listeneed to and respected my choices. I took delivery one day earlier than they had promised. Now 2 1/2 months later, I continue to look forward to getting behind the wheel of my CRV and have had no problems whatsoever. More

Words are inadequate to express the wonderful expereince I had at Honda Village. After having gone to two other dealerships in the area I was prepared for the worst but recevied the absolute BEST customer I had at Honda Village. After having gone to two other dealerships in the area I was prepared for the worst but recevied the absolute BEST customer service I have ever experienced when purchasing a vehicle. Every person that I dealt with (from Adam in Customer Service, to Ivo in the Finance Dept to Sales Associate Chris Wilcox) was pleasant, professional and extremely knowledgable. I phoned Chris the day before I came in and told him what I was looking for and what I wanted to pay for it. Chris advised me that he thought we could come to terms and even personally went to the off site lot to have the van I wanted on site when I arrived the next day. He was pleasant and professional and so easy to deal with. We quickly came to an agreement that was far better then I had received at the other dealers. Within 48 hours I picked up my new van. The entire process was seamless and effortless on my part, thanks to the dedicated employees at Honda Village. More