Honda Village
Newton Corner, MA
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813 Reviews of Honda Village
Had a great experience working with Jim. very friendly. knowledgeable. helpful. Jim went out of his way to help before and after the sale. great follow up on a few of my questions as well. knowledgeable. helpful. Jim went out of his way to help before and after the sale. great follow up on a few of my questions as well. More
Jim was very helpful and friendly while we were shopping a new 2012 Odyssey with Honda village. He worked hard to helped us negotiate the price. He even sacrificed his personal time to help on the new car t a new 2012 Odyssey with Honda village. He worked hard to helped us negotiate the price. He even sacrificed his personal time to help on the new car title settled. Beyond that, I think he is the most persistent sales person I've ever met. Finally my husband and I are happy with his service. Thank you, Jim. More
Peter has been so helpful everytime we've come in to purchase a car! We've come back to this dealership time and time again! Its customer service - both to myself and my family (my kids!) - that has ma purchase a car! We've come back to this dealership time and time again! Its customer service - both to myself and my family (my kids!) - that has made us come back to Peter! i highly recommend using this dealership - specifically Peter to purchase your next Honda! More
Honda Service Used their oil change, after i left i Honda Service Used their oil change, after i left i went to get new state inspection for my car, car failed becouse one of the lights was out, i Honda Service Used their oil change, after i left i went to get new state inspection for my car, car failed becouse one of the lights was out, i returned to dealer. Ofcourse apologies and afer , they told me it was fixed. I left the service without checking, when i reach the inspection center noticed that honda village service tech forgot to screw the light and it was hanging on the air had to go back to honda 3 rd time for a oil change Lesson to be learn did they really change the oil, what else did they FORGET I lost my total of co fidence to this dealer More
I am not a novice car shopper nor was this my first Honda. I found Jim Samson, (recommended by a relative), to be pleasant, knowledgeable, and free of the usual "car dealer persuasion language". He was Honda. I found Jim Samson, (recommended by a relative), to be pleasant, knowledgeable, and free of the usual "car dealer persuasion language". He was very business-like, was respectful of my questions and was generally very easy and comfortable to talk with. His explannations were clear and consistent on each of my two (2)visits. His demeanor was professional and courteous. Given my experience I would readily recommend this dealership and especially this sales associate. Thanks, Jim! More
Always great service, straight forward and honest. If you maintain your car as recommended, you usually don't have any problems. Service team led by Tony is GREAT!!! you maintain your car as recommended, you usually don't have any problems. Service team led by Tony is GREAT!!! More
Because of Jim and Ivo, this turned out to be one of the best car buying experiences I've ever had. Jim was very accommodating and worked closely with us during the entire process to ensure we were happy w best car buying experiences I've ever had. Jim was very accommodating and worked closely with us during the entire process to ensure we were happy with our vehicle selection and even went out of his way to locate the exact vehicle were were looking for. He was very upfront about everything related to the vehicle to ensure we were comfortable with our selection. He also followed up afterwards to ensure we were satisfied- I would highly recommend him as a Salesperson. Ivo could not have made the "paperwork" process any easier. Everything was prepared up front, he explained everything related to leasing because this was the first time we leased a vehicle, so the entire process only took only approx 15 minutes to complete. Overall, because of Jim & Evo, I would highly recommend this dealership others. Their prices were not only competitive with bigger & better known dealers in the area, but they exceeded my customer service expectations. More
I do not think they are being honest when they wrote us the quote and let us use the coupons. I took the car there for oil change, and they suggested us to do timing belt (the car has 68k miles with 10 yea the quote and let us use the coupons. I took the car there for oil change, and they suggested us to do timing belt (the car has 68k miles with 10 years). When I mentioned the competitor's coupon of $200 off, they agreed to take it and told me most cars do not need to replace the belt tensioner (which is not what we heard but I believed them due to inexperience). After opening up the car, they called us and told us the car need a new tensioner (as we suspected in the beginning) and they will add a $150 cost to the repair (basically offsetting the coupon). We think they just misled us to the deal to repair the car first, and tried to add cost to it when we had no other choices after the car was opened up. We will not go back there again. More
Best car buying experience I've ever had! Jim was super friendly and knowledgeable. My husband and I test drove a 2012 CRV-EXL, and two days later we drove it off the lot. WONDERFUL EXPERIENCE!!! friendly and knowledgeable. My husband and I test drove a 2012 CRV-EXL, and two days later we drove it off the lot. WONDERFUL EXPERIENCE!!! More
Prior to going to any dealer, I researched a number of new vehicles online, and with my wife in agreement, we decided to test drive a new Honda CRV. We visited three dealers in the area and ultimately dec new vehicles online, and with my wife in agreement, we decided to test drive a new Honda CRV. We visited three dealers in the area and ultimately decided to go with Honda Village primarily because of meeting Jim Samson, Selection Specialist and Dave Rodriguez, General Sales Manager. We found both men to be honest, patient, knowledgeable and never pushy. Also, the price we paid was the best price of the dealers we visited. Jim and Dave bent over backwards to accommodate us in everyway possible! Buying a new Honda from Jim was a great experience!! More