Honda Village

A Different Experience This is the place to buy a car and Jim Sampson is the person to buy from. The process was so easy and the people were so helpful that it was a pleasa This is the place to buy a car and Jim Sampson is the person to buy from. The process was so easy and the people were so helpful that it was a pleasant experience. Jim Sampson made everything move smoothly, worked with me, and made sure that all was well with everything that deslt with the process. if you are looking to buy or lease, he is the person to see! More

Manny is the man Manny Zabatta provided excellent cusotmer service during my visit. I threw him a big curve ball by changing my mind as to what I was looking for as so Manny Zabatta provided excellent cusotmer service during my visit. I threw him a big curve ball by changing my mind as to what I was looking for as soon as I got there. Without hesitaiton he switched gears showed me the new car I was interested. He was patient and answered all of my questions both in person and via email. The day before and for about a week after my lease he stayed in constant contat via email (my fav way of communicating). When the day came to pick up the car Manny was there to greet me with a smile and was patient as he walked me through the set up of the car and answered any questions I had. Great experience so far. More

Good experience and price i got a very good car with the help of jim samson. thank you very much jim. he has given good discount and some extra accessories. i got a very good car with the help of jim samson. thank you very much jim. he has given good discount and some extra accessories. More

Very Positive Car-buying Experience Purchased a new 2014 Ridgeline at this dealership and it was probably the most pleasant car-buying experience I've ever had. Jason Flynn and Yohan Smi Purchased a new 2014 Ridgeline at this dealership and it was probably the most pleasant car-buying experience I've ever had. Jason Flynn and Yohan Smith were incredibly patient with me when I had a tough time deciding, and I really felt no pressure from them at all to buy. They genuinely seemed to want to make sure I was happy with my purchase. From first discussions to completing the entire registration process for me, these guys were great. Just a pleasant experience all around. Much, much different than what I've experienced at other dealerships. More

Tire Replaced - Great Services I recently had a flat on my new 2014 Honda Civic purchased from Honda Village. Greg from the Customer Service Department was excellent. He did all p I recently had a flat on my new 2014 Honda Civic purchased from Honda Village. Greg from the Customer Service Department was excellent. He did all paperwork and had my new tire on in a timely manner - on a busy Saturday! The waiting area had fresh popcorn, water & coffee and a huge flat screen TV area to wait in - it was very clean. There was also a little play area for children. I wouldn't hesitate to return. Greg was very nice and very helpful. More

New Car Purchase I purchased my new 2014 Honda Civic from Honda Village of Newton. I had a great experience. Peter Ly was very friendly and I never felt pressured to I purchased my new 2014 Honda Civic from Honda Village of Newton. I had a great experience. Peter Ly was very friendly and I never felt pressured to hurry or make a decision. I drove 2 vehicles but looked at many others. I couldn't make up my mind. Peter never showed any impatience and was a complete professional. The dealership itself is nice and clean and anyone I spoke with was friendly. I love my new car and would definitely recommend this dealership to anyone who needed service or a new car. Thanks again Peter Ly! More

Love Honda Village! I would like to thank everyone involved in my recent purchase from Honda Village BUT I would like to send a special "thank you" to Manny for his good I would like to thank everyone involved in my recent purchase from Honda Village BUT I would like to send a special "thank you" to Manny for his good work. This is my second go round with Honda Village and I wasn't disappointed. I came in knowing what I wanted and appreciate that I was not hassled to upgrade to a more expensive vehicle. Manny was patient and most of all honest. I would also like to say "thank you" to the service crew at Honda Village. The service there is impeccable! My buying experience was pleasurable but the folks in the service department put Honda Village above the rest. They were my incentive to return to Honda Village. So if you are in need of a new or used vehicle or car service, I would highly recommend Honda Village in Newton. More

Excellent My Experience was excellent - everything was done to make this process as easy and hassle-free as possible for me. I would recommend all friends and f My Experience was excellent - everything was done to make this process as easy and hassle-free as possible for me. I would recommend all friends and family to Honda Village. More

An extremely disappointing service experience We brought our Accord to Honda Village for a 90K service check and to repair the radio. 1) To repair the radio, the mechanic removed the console cove We brought our Accord to Honda Village for a 90K service check and to repair the radio. 1) To repair the radio, the mechanic removed the console cover. He did a poor job putting the console back together. After we brought the car home, we found that the storage compartment lid (for compartment under the radio) fails to open/close correctly. We brought the car back to Honda Village and waited. We were told the first mechanic failed to put the lid latch in, "it's fixed now". But the cover still fails to open/close correctly. We didn't bother to ask the mechanic to try fixing it again. 2) Before the 90K service, the car consistently got 30MPG. Since Honda Village serviced the car six weeks ago, the car only gets 25MPG. Same driver, same commute, same gas station. Where did 5MPG go??? 3) Finally, a very small nit: a sign in the service waiting area states they refill the windshield washer fluid on every car they service. I looked under the hood after the 90K check up, and I noticed the fluid container was still half empty. Hmm. The customer service employees are friendly and try to be helpful. Ultimately, though, quality of work is what matters. We were extremely disappointed by the work their mechanics did. We will take our car elsewhere in the future. More

Purchase from Manny Zabatta We returned to purchase our second Honda Fit from Manny Zabatta. He is honest and fair, and we did not feel any pressure, in what can many times be a We returned to purchase our second Honda Fit from Manny Zabatta. He is honest and fair, and we did not feel any pressure, in what can many times be a very stressful situation. He explained each step of the process, and we felt we were dealt with in a very up-front way--no fooling around, just down to business. This is not to say that he was not friendly and courteous--he just made the process as easy as possible in the nicest way. More