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Herb Gordon Subaru

Silver Spring, MD

5.0
1,497 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,497 reviews

May 27, 2024

Recently purchased our 3rd car with Herb Gordon and it was a very easy process. Al Goldberg was great to work with and found us exactly what we wanted. We know there are many choices for cars, but we love More

by trishalay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitaliy, Lori, Rodney, Michael
May 28, 2024 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2024

Mo was professional and friendly. He made my purchase easy in every aspect. I would recommend him to any friend. More

by maureennich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2024

Vitaliy provided exceptional communication with prompt responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the rec More

by Roger J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Herb Gordon Subaru responded

Hi Roger, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2024

Great service at Herb Gordon Subaru. Luis is super awesome! He was prompt, clear about expectations, and deftly managed the service start to finish. He re returned to me a nicely spiffed More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Herb Gordon Subaru responded

Hi Gigi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024

AMAZING service from Luis. Really cares about the customer and goes out of his way to help. Very pleased with all the help! More

by A-De98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 18, 2024

Always easy to make an appointment. The service is always professional. They never try to upsell you on things you do not need. Customer service is always excellent. I always feel like More

by jbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2024

One of the BEST Customer Service Teams I have ever worked with (both Sales & Auto Service)! They take great care of us! More

by jackd10705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc LaSanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 17, 2024

I wouldn’t buy a car anywhere else now. My salesperson Marc LeSantos, and my service representative, Luis Prada, are nothing short of amazing! I don’t know how they personally remember ever More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Gordon Subaru responded

Hi Theresa, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 17, 2024

Fast service and reasonable price with coupons. In and out for oil change within hour. More

by barryk2391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Gordon Subaru responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2024

Rodney went above and beyond! Very knowledgeable and was able to help problem shoot a minor issue that saved me $ in the long run. Staff were amazingly courteous! Told all my Sub More

by Manderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Gordon Subaru responded

Hi Manderson, to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!