Greg Edwards

Herb Gordon consistently provides excellent customer service. Even on a super busy day, they attended to the line of customers in a timely and professional way. I was very impressed that they were able service. Even on a super busy day, they attended to the line of customers in a timely and professional way. I was very impressed that they were able to give me a ETA for my service while I was waiting and fulfilled it well on time. I highly recommended Herb Gordon for buying and servicing your Subaru! More

Helpful 0

Report | Print

We have bought three cars from Herb Gordon Subaru. Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department is excellent. We won't go anywhere else and highly recommend them. More

Helpful 0

Report | Print

One of the BEST Customer Service Teams I have ever worked with (both Sales & Auto Service)! They take great care of us! with (both Sales & Auto Service)! They take great care of us! More

Helpful 0

Report | Print

Highly recommend their service department! We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we have brought in our car, Vitaliy has shown integrity, mechanical knowledge, and helpfulness that stands out. Information from him is well explained (I ask a lot of questions) and suggested repairs well reasoned. He speaks to you with respect (as a woman that asks questions I have experienced otherwise when dealing with car repair). We worked a little bit with the service manager Greg over a warranty repair too, and he was similarly helpful. They are sincere here about doing high quality, honest work! Also their pricing seems fair, actually was surprised to see it is notably lower than a local mechanic (get estimates and compare ahead when possible!). With all these qualities, even though this place is out of the way for us, we will continue to have our much loved Subaru serviced here. More

Helpful 0

Report | Print

Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More

Helpful 0

Report | Print

Extremely pleasant and easy to work with, almost immediate call backs and took care of my vehicle right away! immediate call backs and took care of my vehicle right away! More

Helpful 0

Report | Print

Great service and techs do a great job. Michael is an excellent service provider for my car. Michael is an excellent service provider for my car. More

Helpful 0

Report | Print

Great service from Vitaliy and from Greg. They were able to fit me in on a tight schedule and addressed a serious concern right before I leave on vacation. They were able to fit me in on a tight schedule and addressed a serious concern right before I leave on vacation. More

Helpful 0

Report | Print

Service department is super considerate of customers and their time. Worked with Vitaliy today - 5 stars. their time. Worked with Vitaliy today - 5 stars. More

Helpful 0

Report | Print

My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More

Helpful 0

Report | Print