Michael Goodman
Michael Goodman at Herb Gordon Subaru
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Michael Goodman

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
398 Reviews
5.0

398 Reviews

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398 Reviews of Michael Goodman

June 04, 2024

Dealership Rating
Employee Rating

Courteous, respectful, personable, friendly, well-mannered and always making sure you are comfortable with the service provided More

by reenadaro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Prada

Jun 07, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2024

Dealership Rating
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From soup to nuts this dealership is wonderful! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! More

by dowtinc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 29, 2024

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

May 18, 2024

Dealership Rating
Employee Rating

Always easy to make an appointment. The service is always professional. They never try to upsell you on things you do not need. Customer service is always excellent. I always feel like More

by jbrown
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2024

Dealership Rating
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One of the BEST Customer Service Teams I have ever worked with (both Sales & Auto Service)! They take great care of us! More

by jackd10705
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 17, 2024

Dealership Rating
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Fast service and reasonable price with coupons. In and out for oil change within hour. More

by barryk2391
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Herb Gordon Subaru responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2024

Dealership Rating
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I had a great experience at Herb Gordon with Michael. He kept he updated on my car and got me out quick. More

by mattchege
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Herb Gordon Subaru responded

Hi Mattchege, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 28, 2024

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I have been working with Michael Goodman as my Advisor for many years. I actually look forward to having my car serviced for the first time after driving nearly 30 years. More

by mom of 3
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Recommend Dealer
Yes

Other Employees Tagged: Michael Carey

Mar 31, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2024

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Employee Rating

5 Stars across the board. We've been buying new cars for over 40 years, and this was without a doubt the best experience ever. We worked with Al Goldman, and he was outstandi More

by dongroff
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Alan Goldberg, Phillippe Odongo , I didn't catch all the names or remember all the faces but everyone was great.

Mar 28, 2024

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

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Employee Rating

We always have a good experience with Herb Gordon, especially with our service pro, Michael. He’s the best! More

by CherylP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2024

Dealership Rating
Employee Rating

Michael provided exceptional service during my first car maintenance appointment. His effectiveness and attentiveness ensured that the service was not only fast but also thorough. He addressed all my concer More

by Andrea Lazarte
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Herb Gordon Subaru responded

Hi Andrea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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