Herb Chambers Honda - Service Center

Dropped of my Honda CR-V of for a recall that would take 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us kno 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us know the recall was complete, he also mentioned items our vehicle needed without being aggressive. He was awesome! More

I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of time that they would charge me for the diagnostic. Their staff was rude and unprofessional. They don’t care at all about customer service. More

Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watche Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watched him work for us all day. Sean and his mechanic, Ka Lun Po, diagnosed our cascading problem alert scenario as a single faulty wheel sensor circuit breakdown. I listened to Sean on the phone, pleading my case to the extended warranty carrier. Sean Dasilva. Saved this customer $880 by getting my whole job in under warranty. Great job, Sean. I am proud to be your customer. More

Very courteous , professional, and knowledgeable . Took time to explain all work being performed and kept me updated Took time to explain all work being performed and kept me updated More

They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More

In service it is good when you go to get your vehicle serviced look for Nelson serviced look for Nelson More

Smooth as silk. Fast and clean. Kudos to Sean De Silva for excellent coordination and communication. Fast and clean. Kudos to Sean De Silva for excellent coordination and communication. More

One of the best stuff they take care of the cars very well too love them well too love them More

Sean DeSilva was super helpful and clear -- made my service very easy. I appreciated his explanation of the work up front. service very easy. I appreciated his explanation of the work up front. More

I was having issues with my car. Had to get a recall done, alarm going off and stiff steering wheel. The car service advisor Sean helped me out tremendously. He would call to give me Had to get a recall done, alarm going off and stiff steering wheel. The car service advisor Sean helped me out tremendously. He would call to give me updates and did not want to overwhelm me with the repairs that needed to be done. He even came in on his day off to work on my car. Thank you Sean! More