Susan Tarquini

I had a wonderful experience! Robert was amazing!! he as so helpful and kind to me! Robert was amazing!! he as so helpful and kind to me! More

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I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of time that they would charge me for the diagnostic. Their staff was rude and unprofessional. They don’t care at all about customer service. More

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They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More

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One of the best stuff they take care of the cars very well too love them well too love them More

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Friendlier employees needed. Especially in the service department. Cashier was rude, refused to provide carwash coupon Especially in the service department. Cashier was rude, refused to provide carwash coupon More

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Robert and the service department did not do any work for 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 h 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 hours when I dropped it off and he assured it will be ready. Robert said he would call me to give an update on my warranty claim (a process that took 20 mins at an another tire shop, not 4 hours). He did not call me for 4 hours nor did he return two of my calls. His associate received my call twice and did not give me any updates as well. I got fed up with the dealership not giving any updates for four hours, so I walked back to see my car sitting in the parking lot as I left it. I wasted 4 hours for no work to get done. More

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Great experience with Sean DeSilva again at Honda of Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean More

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Very good service and quick, Robert hall is one of the best employee of herb chamber honda in Dorchester best employee of herb chamber honda in Dorchester More

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When go inside the building no one greet you and you standing there like a stooge. standing there like a stooge. More

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Robert is always attentive and explanes things really well. I have been a customer for over 20 years. well. I have been a customer for over 20 years. More

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