Chris Purcell
Chris Purcell at Herb Chambers Honda
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Chris Purcell

Pre-Owned Sales Manager

Herb Chambers Honda

720 Morrissey Blvd
Boston, MA 02122

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4.8
29 Reviews

Specialties & Trainings

Honda Certified

4.8

29 Reviews

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29 Reviews of Chris Purcell

October 23, 2024

Dealership Rating
Employee Rating

Very good customer service. As you walk in, you're welcoming and direct to the right department that will assist and meet your needs. More

by wendymejia0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Herb Chambers Honda responded

Wendy, thank you for the wonderful feedback! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Herb Chambers Honda In Boston Team

October 23, 2024

Dealership Rating
Employee Rating

Awesome customer service. People that assist me with this process, we're very understanding of what they were doing. I'm very happy with my purchase. More

by wendymejia0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Herb Chambers Honda responded

We're delighted to hear that you had an awesome experience with our team at Herb Chambers Honda In Boston! Thank you for your kind words, and enjoy your new purchase!

September 25, 2024

Dealership Rating
Employee Rating

Amazing customer service during and after purchase. I am especially grateful for Jean for being informative and focused on my needs. He was flexible and helped me understand my options in helping find More

by mahi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Garcia, Robert Hall, Jean Emile , The cashier was lovely too!

Sep 25, 2024

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that Jean and Fabian provided excellent service at Herb Chambers Honda In Boston. Enjoy your new lease, and we appreciate the kind words about our team!

September 23, 2024

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Employee Rating

All of the staff were so helpful and our experience buying a car couldnt be better thank you to all More

by Christine Akusis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Garcia, Rushane Gray

Sep 23, 2024

Herb Chambers Honda responded

Christine, We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Honda In Boston

August 25, 2024

Dealership Rating
Employee Rating

When go inside the building no one greet you and you standing there like a stooge. More

by NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2024

Herb Chambers Honda responded

Nancy - Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

Aug 25, 2024

NANCY responded

The wait is too long, from after 9am to after 4pm and the worst thing is that day of service, when I called the service person told me that my car is not done as yet, and when I realized that he did told me by 12noon my car will be ready and it was after 2pm and the car still wasn't done, I took a cab from my home and went to the dealer service place, because he told me that I cannot wait for it, and when got there my car was done and parked in the parking lot waiting for me to pick it up, that is when I saw all three of the service person sits outside relaxing talking and didn't call me to let me know that my car is finished working on, and the worst thing is that, this service place the workers, they have bad attitude there body language tells it all, my question is why they refused to call me when my car is done, it was a very bad service day for me after I spend so much money at that place, I wasn't treated fairly and I have the right to be treated fairly and equally just like everyone else. Why do I have to take a cab to go pick up my car and it is covered under the warranty, the worst thing is the service person didn't called me when my car is done worked on and I'm very much offended by his behavior.

July 24, 2024

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Employee Rating

Great customer services I was only there for all of 12 mins customer service was amazing More

by averywoumnm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Herb Chambers Honda responded

We're happy to hear our Herb Chambers Honda In Boston team provided you with an efficient experience! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

May 15, 2024

Dealership Rating
Employee Rating

This is my second purchased and I am very pleased with the whole process. I would like to extend my gratitude to all staff, used car manager and Tom the general manager, also Denisse was my sales person b More

by Robert Beltre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Herb Chambers Honda responded

Robert, it's great to know you had a smooth process for your second purchase at Herb Chambers Honda In Boston. We're glad Denisse and the rest of our team could assist! Thanks for choosing us again!

March 02, 2024

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Employee Rating

I had the pleasure of doing business with Chris, Rushane, and Nick. Chris was awesome in every single way and got me exactly what I was looking for at the price I was looking for. Rushane and Nick both took More

by Lannyp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Rushane Gray

Mar 04, 2024

Herb Chambers Honda responded

Lanny, it's great to know that Chris, Rushane and Nick were able to assist you effectively at Herb Chambers Honda In Boston. We appreciate your recommendation! Enjoy your new ride!

December 27, 2023

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Employee Rating

Tural , Chris and the entire team at Herb Chambers Honda were excellent to work with on our used car purchase. They offered us a great price for our trade-in and treated us professionally and courteously th More

by jneveu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Dalence, Tural Bayramli

Jan 02, 2024

Herb Chambers Honda responded

Hi J Neveu! We're delighted to know that our team at Herb Chambers Honda In Boston provided an excellent car-buying experience for you. It's great to see Tural and Chris go above and beyond in their service! Thanks for choosing us, we appreciate your feedback.

June 18, 2023

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Employee Rating

Tural, Nick and Will helped me to get the right car. Thanks to whole team! More

by tbrown69795
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2023

Herb Chambers Honda responded

We're so glad Tural, Nick & Will were able to help you find the right vehicle for your needs! Thanks for choosing Herb Chambers Honda In Boston and please don't hesitate to reach out if we can assist you again in the future!

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