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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,192 Reviews

1,192 Reviews of Herb Chambers Honda - Service Center

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October 31, 2024

This was my first visit to Herb Chambers Honda in Dorchester. I needed to have a new key made for my 2016 Honda CRV. Sean. One of your service representatives worked on getting me a new key. He wa More

by Animals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
October 27, 2024

I always receive great service. You can tell everyone who works at the dealership enjoys their job. More

by eyerob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norllin Soto-Hidalgo
Oct 28, 2024 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your service needs! We appreciate your kind comments about our team and look forward to seeing you next time. Take care!

October 24, 2024

Recently serviced my 2024 Pilot. Work was performed on time and efficiently. Staff was very professional and accommodating. More

by Kev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 25, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Honda In Boston provided efficient service for your Pilot. We appreciate the support and hope to see you next time!

October 23, 2024

I brought my car into service a couple weeks ago and Sean Desilva was the one who attended to my car service. He was professional and showed great customer service skills, and even went above and beyond as f More

by filsaime14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 23, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Sean and the team at Herb Chambers Honda In Boston provided exceptional service and kept you informed throughout the process. We appreciate your kind words, and we're glad we could get Besty back on the road quickly!

October 23, 2024

My experience with this dealership is relatively new so I am still evaluating it. I wasn’t too happy with the automated scheduling via phone. As usual with automated service you can’t get a question answer More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Herb Chambers Honda responded

Thank you for the review. Your feedback is valuable and will be shared with our team so we can take steps to improve our service & processes where needed. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Honda In Boston

October 22, 2024

I had a wonderful experience! Robert was amazing!! he as so helpful and kind to me! More

by Djita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda responded

Djita, thank you for the wonderful review! We're happy to hear Robert took excellent care of you and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

October 22, 2024

Sean is literally amazing and gets the job done everytime. Super thankful for him. He makes sure I stay on top of things with my car, even though I’m just a girl and don’t know much. More

by Saphira Delice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 23, 2024 -

Herb Chambers Honda responded

It's fantastic to hear that Sean has been such a great help at Herb Chambers Honda In Boston! We're glad he keeps you informed and ensures everything is running smoothly with your car. Thanks for sharing this wonderful feedback!

October 19, 2024

General is very knowledgeable about the recalls and other aspects of my vehicle extremely plate and very knowledgeable More

by wba151030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team at Herb Chambers Honda In Boston provided knowledgeable and polite service regarding your vehicle! Safe travels!

October 17, 2024

Sean Dasilva Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the sto More

by murban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Ka Lun Po
Oct 18, 2024 -

Herb Chambers Honda responded

We're delighted to hear about your positive experience with Sean and the team at Herb Chambers Honda In Boston! It's fantastic that they were able to diagnose the issue efficiently and get everything sorted under warranty. Thank you for sharing this feedback, we appreciate having customers like you!

October 17, 2024

Nelson is very professional, efficient, and knowledgeable. I am be comfortable bringing my car here. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 18, 2024 -

Herb Chambers Honda responded

It's wonderful to hear that Nelson provided you with such a professional and efficient experience at Herb Chambers Honda In Boston. We appreciate your trust in us!

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