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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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February 04, 2024

I needed an emergency service and the service department scheduled me immediately. The technician spent a long time in diagnosing my issue and was sensitive to getting it right before money was committed. C More

by depowellbedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Honda responded

We're glad to know our service department at Herb Chambers Honda In Boston was able to assist you promptly and effectively. We always aim for clear communication and accurate diagnostics before proceeding with any work. Thanks for the positive feedback!

February 03, 2024

I brought my car in for service and luckily got to work with Sean again. He’s very professional and detail oriented and went the extra mile to try resolve a recurring issue wit my tire pressure. More

by pjmccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan in service
Feb 05, 2024 -

Herb Chambers Honda responded

PJ, we're glad to know that Sean was able to assist you with your tire pressure issue at Herb Chambers Honda In Boston. Thanks for trusting us with your vehicle's service needs! We'll see you next time. Safe travels!

February 01, 2024

Sean was nice and straight forward about the service I was going to receive. Great customer service More

by pink island
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Feb 01, 2024 -

Herb Chambers Honda responded

We're happy to hear Sean provided you with excellent service during your recent visit here at Herb Chambers Honda In Boston! Thanks for your business and please don't hesitate to reach out if we can assist you again in the future!

February 01, 2024

Received excellent service from Sean. He always makes sure my car is great shape! Always recommend him! More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 01, 2024 -

Herb Chambers Honda responded

Bre, we're glad to know Sean provided excellent service and took great care of your car at Herb Chambers Honda In Boston. Thanks for recommending us!

January 29, 2024

Victor, Herb Chambers representative was personable, professional & serviced my vehicle without delay during my visit More

by marvin.minor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 29, 2024 -

Herb Chambers Honda responded

Hi Marvin! It's great to know that Victor provided you with such prompt and professional service at Herb Chambers Honda In Boston. Thanks for the positive feedback!

January 28, 2024

Great service! I had an appointment and they took care of me right away. I waited during the car service and they got my car back to me in the time they said they w More

by squintana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 29, 2024 -

Herb Chambers Honda responded

Hi Quintana! We're glad to know that you appreciated our timely service at Herb Chambers Honda In Boston. Our team always aims for efficient and personal care with each visit. Thanks for the positive feedback!

January 27, 2024

Sean was super helpful and provided a 360 approach to what was wrong with my car. Responsive and proactive More

by lkortenhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
Jan 29, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide comprehensive assistance with your car issues at Herb Chambers Honda In Boston. Thank you for acknowledging his responsiveness and proactivity!

January 26, 2024

Sean was extremely thorough and proactive and went the extra mile. The center was responsive as I had no appointment having a flat tire that needed immediate attention and they took me in. More

by lkortenhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean - service manager
Jan 29, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist you promptly, especially in an emergency. Thank you for your kind words!

January 25, 2024

Excellent customer service , Very happy and pleased with the attention. Service was great and quick. Sean was a great help and also another staff member that was currently up front at the time of my visit. More

by Vanessa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 25, 2024 -

Herb Chambers Honda responded

Hi Vanessa! We're delighted to know that you had a great experience with Sean and our team at Herb Chambers Honda In Boston. We always aim for efficient service! Thanks for your review.

January 24, 2024

The battery in my Honda Fit was failing daily and needed to be replaced. I set up an appointment and was checked in as soon as I arrived (early) by Sean DaSilva. The battery change was completed in a time More

by fruitfly0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva 5-Star service from this man
Jan 25, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist you promptly - it's great to hear how satisfied you are with the service they provided! Thank you for sharing this positive experience and please don't hesitate to reach out if we can be of assistance again in the future!

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