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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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March 22, 2024

Robert Hall is very helpful to customer and knowledgeable for services done. Robert has friendly manner to all customers which we had seen in service area. More

by kyanjanel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Chambers Honda responded

Hi Janelkyan! We're glad to know that Robert was able to provide you with the excellent service we strive for at Herb Chambers Honda In Boston. Thanks for your positive feedback!

March 22, 2024

I had my car my appointment and Robert Hall was very helpful like always. He answers my questions patiently. Any recommendations Robert lets me know as well. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda responded

Maria, thank you so much for trusting Robert & the Herb Chambers Honda In Boston team with your service needs! We appreciate your continued support and look forward to seeing you again next time!

March 20, 2024

Sean DeSilva and his service team were excellent as always! Professional, courteous, and competent service each and every time! The best in the business, Thank you all! More

by Pete M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 20, 2024 -

Herb Chambers Honda responded

Hi Pete M! We're delighted to know that Sean and our service team at Herb Chambers Honda In Boston continue to impress you with their professionalism and courtesy. Thanks for your kind words!

March 20, 2024

Nelson Castillo is a thorough, personable and knowledgeable service specialist. He is attentive to your concerns, ensures that they are met, and explains every aspect of the final invoice. I wo More

by JAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Mar 20, 2024 -

JAK responded

Herb Chambers Honda Mar 20, 2024 Herb Chambers Honda ***** JAK Nelson Castillo is a thorough, personable and knowledgeable service specialist. He is attentive to your concerns, ensures that they are met, and explains every aspect of the final invoice. I would not have known that the tire which needed to be replaced was still under warranty if he had not been diligent about checking on work that had been completed during a previous visit.

Mar 21, 2024 -

Herb Chambers Honda responded

Hi Jak! We're glad to know that our team member, Nelson, provided you with such detailed and attentive service at Herb Chambers Honda In Boston. It's great to see his diligence paid off in your experience! We'll be sure he gets the recognition he deserves. Thanks for sharing this review!

March 20, 2024

Whenever I need assistance with my car, I know I can always rely on Sean DeSilva. He consistently demonstrates respect and professionalism, taking the time to address any issues and ensure that my vehic More

by Aurilus Durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 21, 2024 -

Herb Chambers Honda responded

Hi Aurilus! We're delighted to know that Sean has been a reliable and professional resource for you at Herb Chambers Honda In Boston. We appreciate your trust in us for the care of your vehicle!

March 19, 2024

Always do my service in herb chamber dorchester ma. , there is a lot of people in good mood. mechanics are very trained in hondacars More

by aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Herb Chambers Honda responded

Aurelio, we're glad to know you've had consistently good experiences with our team at Herb Chambers Honda In Boston. We take pride in our well-trained mechanics and friendly staff. Thanks for your support!

March 17, 2024

Robert was excellent. He addressed all of my issues and made sure my car was ready when promised. More

by marvin_mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

March 16, 2024

Excellent! No bad experiences in 28 years of using this dealership. All service advisors are great, especially Robert Hall who has been there since i have bee More

by hnmarget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your loyal business! Robert & the team are truly grateful for all of your support over the past 28 years and look forward to serving you for many more. Take care and we'll see you next time!

March 14, 2024

I had to asked for proof of multipoint check to see what was done and what I needed to get done in my car. More

by Jazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 14, 2024 -

Herb Chambers Honda responded

Hi Jazmin! We appreciate your feedback. At Herb Chambers Honda In Boston, transparency is key and we're always here to provide any information you need about your vehicle's service. Thanks for choosing us!

March 13, 2024

Do not have the same amenities and conveniences as other Honda dealerships. Area is clean More

by Erivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 14, 2024 -

Herb Chambers Honda responded

Thank you for reviewing your recent visit here at Herb Chambers Honda In Boston. We appreciate your feedback and hope we have the opportunity to serve you again in the future!

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