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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,476 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,476 reviews

November 07, 2024

Everything went smoothly. Everyone was very courteous and knowledgeable. I will purchase from them again More

by TONTO192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy More

by CEDGAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Henry Brown Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for the kind words for Rickie and for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

Waggy was very helpful and the overall experience was good. This is my second vehicle purchased from HB More

by ISAAC26
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Please let us know if we can be of any more assistance. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Henry Brown Buick GMC has a great team for all your vehicle needs! Highly recommended. More

by SHANE5587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Great experience as usual. Thanks Ben Brown and Joe White. We will be back again. More

by TNEFF7665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Henry Brown Buick GMC responded

We are very happy Ben and Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Excelente servicio muchas grasias porla ayuda entodo momento departe detodo el personal de Henry brown More

by Jose Allodovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Always a great experience dealing with the Henry Brown team. Responsive and ready to serve. More

by brad
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 03, 2024

Jordan Smith in Sales and Brandan in the Finance Dept gave me incredible service, made my transaction totally painless, and were easy to work with. They seem to genuinely care about their customers and c More

by jeffery.s.bartlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandan
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Nov 04, 2024 -

Henry Brown Buick GMC responded

Hello Jeffery: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 30, 2024

Great selection of inventory and a beautiful facility. All the employees I dealt with were great! Very professional. Buying a car can be very stressful but Henry Brown GMC made it easy and enjoyable. The More

by ROLLINGW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stone
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Oct 30, 2024 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 29, 2024

Awesome staff, they still took great care of me 3 months after purchasing a used vehicle. More

by DMBILLY80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leoncio Sharpe
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Oct 29, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working Raul, Leoncio, and with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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