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Ben Brown

Overview Reviews (284) Inventory (766)

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Ben Brown

Fleet Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9

284 Reviews

Overview Reviews (284) Inventory (766)

Dealership Experience

17 yrs, 5 mos

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.9

284 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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284 Reviews of Ben Brown

May 14, 2026

Dealership Rating

Employee Rating

Have done several deals with Henry Brown Buick & GMC and have always had the best experience. have always had the best experience. More

by jcorrigan23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross, Brandon Warwick, Brad Robles, Nohea Cutting, Charles Bennett, Tyler Holtzman

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May 14, 2026 -

Henry Brown Buick GMC responded

We’re thrilled to hear you’ve had consistently positive experiences with your GMC Sierra 1500. We appreciate your continued trust in our team and look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 14, 2026 -

Henry Brown Buick GMC responded

Thank you for your review! We appreciate your loyalty and are happy to hear you have had the best experience with us at Henry Brown Buick GMC. We look forward to assisting you again! Sincerely, The Team at Henry Brown Buick GMC

May 08, 2026

Dealership Rating

Employee Rating

Of all the vehicles I have bought this was the best experience buying one I ever had! experience buying one I ever had! More

by Paul G

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 08, 2026 -

Henry Brown Buick GMC responded

We’re delighted to hear that buying your new GMC Sierra 1500 was your best experience yet. It’s rewarding to know our team hit the mark. Enjoy every mile. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 06, 2026

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Employee Rating

Took a little while to get the truck but once they did they got everything ready quickly and precise they got everything ready quickly and precise More

by natej21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron, Joe White

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May 06, 2026 -

Henry Brown Buick GMC responded

We appreciate your patience as you waited for your new GMC Sierra 1500. We’re pleased that once it arrived, we prepared it quickly and precisely. Enjoy driving your truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 06, 2026 -

Henry Brown Buick GMC responded

Thank you for your review, Nate! We're glad to hear that once your truck was ready, we were able to assist you quickly and efficiently. Our team appreciates your patience throughout the process, and we hope you enjoy your new truck! We look forward to seeing you again! Sincerely, The Team at Henry Brown Buick GMC

April 29, 2026

Dealership Rating

Employee Rating

Great team overall. I have been purchasing from Ben Brown for a long time and it's always a great experience! I have been purchasing from Ben Brown for a long time and it's always a great experience! More

by CORY.GARCIA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Brown, Mike Meade, Blain Richey, Joe White, Dwayne Champion, Evan Echols

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Apr 29, 2026 -

Henry Brown Buick GMC responded

We appreciate your long‐time loyalty and are glad Ben and our whole team continue to deliver great experiences. Thank you for choosing us for your new GMC purchase. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 22, 2026

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Employee Rating

I purchased a Mercedes Sprinter from Henry Brown for my fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas model. This is not a minor discrepancy — it materially affected the vehicle’s value by roughly $15,000. In addition, the vehicle had an open recall dating back to 2022 that was not disclosed at the time of sale, raising serious concerns about the dealership’s transparency and disclosure practices, especially for a vehicle intended for commercial fleet use. When I later questioned the valuation and requested documentation, Henry Brown refused to provide the paperwork after signing and would not furnish records supporting how the vehicle was valued. The finance team also failed to respond to requests for physical copies of the e-signed transaction documents. This experience felt misleading at best and dishonest at worst. Buyers beware. Verify everything yourself, because based on my experience, you cannot rely on this dealership to be transparent. More

by Vik Sr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Eiji Pollard , Mike Tarwater

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Apr 23, 2026 -

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 23, 2026 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices. At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Sincerely, The Team at Henry Brown Buick GMC

April 21, 2026

Dealership Rating

Employee Rating

His punctuality is amazing. He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience with no haggling. More

by thomasgwilliamson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe White, Eiji Pollard , Amy HUGHES

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Apr 21, 2026 -

Henry Brown Buick GMC responded

Receiving feedback like this really makes our day. We’re thrilled the GMC 2500 process has been prompt and straightforward each time. Thank you for your continued trust; we look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 19, 2026

Dealership Rating

Employee Rating

Great experience, would come back to this dealership! Have worked with them several other occasions! Have worked with them several other occasions! More

by Elainemullins09

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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Apr 19, 2026 -

Henry Brown Buick GMC responded

Thank you for choosing us again for your new GMC. We’re pleased to have delivered another great experience and look forward to helping you in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 06, 2026

Dealership Rating

Employee Rating

Very good service very good place to by a truck or car and they make you good deal and they make you good deal More

by floridaray59

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Wright, Adrienne Cross

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Apr 06, 2026 -

Henry Brown Buick GMC responded

Thank you for choosing the new GMC Sierra 1500 and for highlighting our service and selection. We’re glad you secured a great deal. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 21, 2026

Dealership Rating

Employee Rating

Great and friendly dealership, Ben is the best. I love my new truck. Thanks again. I love my new truck. Thanks again. More

by hford62989

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Mar 21, 2026 -

Henry Brown Buick GMC responded

We’re thrilled to know you enjoyed your experience and that Ben took great care of you. Enjoy your new GMC Canyon on the road. Thanks again for sharing your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 14, 2026

Dealership Rating

Employee Rating

We have been a loyal customer for many years! ! Great people and dealership!! I feel like family. ! Great people and dealership!! I feel like family. More

by gruningerk

Verified Customer

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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Mar 14, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to know you’ve felt like family over the years. Thank you for choosing us again for your new Buick Encore GX. We look forward to serving you for many more years. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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