Wiggy was great as a sale person and their man in the
financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried a
financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried away right hand didn’t know what the left hand was doing. I’m very happy with the deal we made in a vehicle. That’s what matters.
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by 1958rdf
Verified Customer
Verified Customer
May 18, 2026 -
Henry Brown Buick GMC responded
Thank you for your feedback. It's great hear you were happy with the deal and your vehicle purchase at Henry Brown Buick GMC. We appreciate your kind words about Waggy and our financing team. Your comments regarding the follow-up emails are noted, and we will work on improving our communication processes. If you could please reach out to us with your name, we would love to follow up with you directly.
Sincerely,
The Team at Henry Brown Buick GMC
Ranger was great.
Good deal. Fast. Great trade offer. Would definitely buy from them again.
Good deal. Fast. Great trade offer. Would definitely buy from them again.
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by Richard Benham
Verified Customer
Verified Customer
May 15, 2026 -
Henry Brown Buick GMC responded
Thank you, Richard! We’re happy to hear that you had a great experience with Ranger at Henry Brown Buick GMC. It’s wonderful to know you found a good deal and appreciated the trade offer. We look forward to helping you again in the future!
Sincerely,
The Team at Henry Brown Buick GMC
Great and efficient service, friendly service team
members, found the exact vehicle I was looking for. Thank you!
members, found the exact vehicle I was looking for. Thank you!
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by JENAYAPC
Verified Customer
Verified Customer
Other Employees Tagged:
Tim Tracey
, James Gutierrez
May 14, 2026 -
Henry Brown Buick GMC responded
It’s wonderful to hear our friendly team provided efficient service and helped you find your exact GMC Yukon. Thank you for sharing your experience. We look forward to assisting you again.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Big inventory of new and used vehicles and great customer
service. Very friendly staff and sales department.
service. Very friendly staff and sales department.
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by JIMBAGGENSTOS
Verified Customer
Verified Customer
Apr 29, 2026 -
Henry Brown Buick GMC responded
Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Very pleasant and not pushy.
Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase!
Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase!
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by zachschmidt8
Verified Customer
Verified Customer
Other Employees Tagged:
Joel-Sales
Apr 29, 2026 -
Henry Brown Buick GMC responded
Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely,
The Team at Henry Brown Buick GMC
I purchased a Mercedes Sprinter from Henry Brown for my
fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas
fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas model. This is not a minor discrepancy — it materially affected the vehicle’s value by roughly $15,000.
In addition, the vehicle had an open recall dating back to 2022 that was not disclosed at the time of sale, raising serious concerns about the dealership’s transparency and disclosure practices, especially for a vehicle intended for commercial fleet use.
When I later questioned the valuation and requested documentation, Henry Brown refused to provide the paperwork after signing and would not furnish records supporting how the vehicle was valued. The finance team also failed to respond to requests for physical copies of the e-signed transaction documents.
This experience felt misleading at best and dishonest at worst. Buyers beware. Verify everything yourself, because based on my experience, you cannot rely on this dealership to be transparent.
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by Vik Sr
Other Employees Tagged:
Ben Brown
, Mike Tarwater
Apr 23, 2026 -
Henry Brown Buick GMC responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
Apr 23, 2026 -
Henry Brown Buick GMC responded
Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices.
At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services.
Sincerely,
The Team at Henry Brown Buick GMC
His punctuality is amazing.
He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience
He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience with no haggling.
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by thomasgwilliamson
Verified Customer
Verified Customer
Apr 21, 2026 -
Henry Brown Buick GMC responded
Receiving feedback like this really makes our day. We’re thrilled the GMC 2500 process has been prompt and straightforward each time. Thank you for your continued trust; we look forward to assisting you again.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Great experience, would come back to this dealership!
Have worked with them several other occasions!
Have worked with them several other occasions!
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by Elainemullins09
Verified Customer
Verified Customer
Apr 19, 2026 -
Henry Brown Buick GMC responded
Thank you for choosing us again for your new GMC. We’re pleased to have delivered another great experience and look forward to helping you in the future.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
I really enjoyed working with Ranger Hill.
. He was very personable and knowledgeable on all my questions
. He was very personable and knowledgeable on all my questions
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by JTBATTAGLIA
Verified Customer
Verified Customer
Apr 15, 2026 -
Henry Brown Buick GMC responded
Thank you for your feedback! We’re glad to hear you had a positive experience working with Ranger at Henry Brown Buick GMC. His knowledge and personable approach are truly valued. We appreciate your kind words and hope to see you again soon!
Sincerely,
The Team at Henry Brown Buick GMC
I bought a truck in 2020, I had such a good experience
with Dwight, I specifically went back to buy from him again this year. He didn’t disappoint, he went above and beyond! I also had the pleasure of wor
with Dwight, I specifically went back to buy from him again this year. He didn’t disappoint, he went above and beyond! I also had the pleasure of working with Eiji both times and am very happy, he knows his stuff!
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by kendallvancamp
Verified Customer
Verified Customer
Apr 04, 2026 -
Henry Brown Buick GMC responded
Thank you for returning this year and trusting Dewight to deliver above and beyond. Eiji’s expertise is valuable and we’re glad it impressed you again. We appreciate your loyalty and look forward to supporting your GMC truck needs.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!