Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
291 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

291 Reviews

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291 Reviews of Eiji Pollard

May 15, 2026

Dealership Rating
Employee Rating

Wiggy was great as a sale person and their man in the financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried a More

by 1958rdf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan, Joe White

May 18, 2026

Henry Brown Buick GMC responded

Thank you for your feedback. It's great hear you were happy with the deal and your vehicle purchase at Henry Brown Buick GMC. We appreciate your kind words about Waggy and our financing team. Your comments regarding the follow-up emails are noted, and we will work on improving our communication processes. If you could please reach out to us with your name, we would love to follow up with you directly. Sincerely, The Team at Henry Brown Buick GMC

May 15, 2026

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Employee Rating

Ranger was great. Good deal. Fast. Great trade offer. Would definitely buy from them again. More

by Richard Benham
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ranger Hill

May 15, 2026

Henry Brown Buick GMC responded

Thank you, Richard! We’re happy to hear that you had a great experience with Ranger at Henry Brown Buick GMC. It’s wonderful to know you found a good deal and appreciated the trade offer. We look forward to helping you again in the future! Sincerely, The Team at Henry Brown Buick GMC

May 14, 2026

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Great and efficient service, friendly service team members, found the exact vehicle I was looking for. Thank you! More

by JENAYAPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Tracey , James Gutierrez

May 14, 2026

Henry Brown Buick GMC responded

It’s wonderful to hear our friendly team provided efficient service and helped you find your exact GMC Yukon. Thank you for sharing your experience. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

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Big inventory of new and used vehicles and great customer service. Very friendly staff and sales department. More

by JIMBAGGENSTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Brian Weston

Apr 29, 2026

Henry Brown Buick GMC responded

Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

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Very pleasant and not pushy. Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase! More

by zachschmidt8
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel-Sales

Apr 29, 2026

Henry Brown Buick GMC responded

Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Henry Brown Buick GMC

April 22, 2026

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I purchased a Mercedes Sprinter from Henry Brown for my fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas More

by Vik Sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Brown , Mike Tarwater

Apr 23, 2026

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 23, 2026

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices. At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Sincerely, The Team at Henry Brown Buick GMC

April 21, 2026

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His punctuality is amazing. He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience More

by thomasgwilliamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Joe White , Amy HUGHES

Apr 21, 2026

Henry Brown Buick GMC responded

Receiving feedback like this really makes our day. We’re thrilled the GMC 2500 process has been prompt and straightforward each time. Thank you for your continued trust; we look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 19, 2026

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Employee Rating

Great experience, would come back to this dealership! Have worked with them several other occasions! More

by Elainemullins09
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Apr 19, 2026

Henry Brown Buick GMC responded

Thank you for choosing us again for your new GMC. We’re pleased to have delivered another great experience and look forward to helping you in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 14, 2026

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I really enjoyed working with Ranger Hill. . He was very personable and knowledgeable on all my questions More

by JTBATTAGLIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ranger Hill

Apr 15, 2026

Henry Brown Buick GMC responded

Thank you for your feedback! We’re glad to hear you had a positive experience working with Ranger at Henry Brown Buick GMC. His knowledge and personable approach are truly valued. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

April 04, 2026

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Employee Rating

I bought a truck in 2020, I had such a good experience with Dwight, I specifically went back to buy from him again this year. He didn’t disappoint, he went above and beyond! I also had the pleasure of wor More

by kendallvancamp
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Apr 04, 2026

Henry Brown Buick GMC responded

Thank you for returning this year and trusting Dewight to deliver above and beyond. Eiji’s expertise is valuable and we’re glad it impressed you again. We appreciate your loyalty and look forward to supporting your GMC truck needs. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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