Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
295 Reviews

Dealership Experience

21 yrs, 6 mos

4.9

295 Reviews

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295 Reviews of Eiji Pollard

June 09, 2026

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Employee Rating

was very pleased with everyone, everyone worked hard, listened, and was attentive to our needs, I would recommend Henry Brown to future auto buyers More

by TOM.J.HOLLIDAY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch

Jun 09, 2026

Henry Brown Buick GMC responded

Thanks for taking a moment to share your visit, Tom! We are delighted to hear that you had such a positive experience with our team at Henry Brown Buick GMC. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to assisting you and future auto buyers again! Sincerely, The Team at Henry Brown Buick GMC

May 30, 2026

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EIGI & DOC WERE AWESOME TO DEAL WITH NO NONSENSE WOULD DEFINITELY BUY HERE IN THE FUTURE WAS SUCH A GREAT EXPERIENCE More

by MICHAEL.RAY.SAIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: COLE "DOC" GOLIGHTLY

May 30, 2026

Henry Brown Buick GMC responded

Thank you for sharing your great experience with Eiji and our team. We’re happy the straightforward process met your expectations and that you’re enjoying your GMC Sierra 1500. We look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 26, 2026

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Rigo, Eiji, and Tom were helpful and knowledgeable. I felt they had my best interests at heart as they led me through the process of buying a new car. They accommodated my questions and concerns in ord More

by NANAWSP
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Wright, Rigo Ramirez

May 26, 2026

Henry Brown Buick GMC responded

Thanks for highlighting how Rigo, Eiji, and Tom supported you. We’re glad they addressed your questions and made the process smooth and efficient. Congratulations on your Buick Envista purchase and for recommending us to family and friends. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 24, 2026

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Tyler was very knowledgeable about the GMC 2500 pick up. This is my first GMC as i have always been a Ford guy. Due to the interior and exterior of the GMC and the help from Tyler, I decided to go with the More

by BOB@BOMARTACTICAL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez, Tyler Holtzman

May 24, 2026

Henry Brown Buick GMC responded

We’re excited to hear that Tyler’s expertise and the GMC 2500’s design convinced you to make the switch from Ford. It’s great that both the interior and exterior met your expectations. Please let us know if there’s anything we can do as you enjoy your new truck. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 15, 2026

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Wiggy was great as a sale person and their man in the financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried a More

by 1958rdf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan, Joe White

May 18, 2026

Henry Brown Buick GMC responded

Thank you for your feedback. It's great hear you were happy with the deal and your vehicle purchase at Henry Brown Buick GMC. We appreciate your kind words about Waggy and our financing team. Your comments regarding the follow-up emails are noted, and we will work on improving our communication processes. If you could please reach out to us with your name, we would love to follow up with you directly. Sincerely, The Team at Henry Brown Buick GMC

May 15, 2026

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Ranger was great. Good deal. Fast. Great trade offer. Would definitely buy from them again. More

by Richard Benham
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ranger Hill

May 15, 2026

Henry Brown Buick GMC responded

Thank you, Richard! We’re happy to hear that you had a great experience with Ranger at Henry Brown Buick GMC. It’s wonderful to know you found a good deal and appreciated the trade offer. We look forward to helping you again in the future! Sincerely, The Team at Henry Brown Buick GMC

May 14, 2026

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Great and efficient service, friendly service team members, found the exact vehicle I was looking for. Thank you! More

by JENAYAPC
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Tracey , James Gutierrez

May 14, 2026

Henry Brown Buick GMC responded

It’s wonderful to hear our friendly team provided efficient service and helped you find your exact GMC Yukon. Thank you for sharing your experience. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

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Big inventory of new and used vehicles and great customer service. Very friendly staff and sales department. More

by JIMBAGGENSTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Brian Weston

Apr 29, 2026

Henry Brown Buick GMC responded

Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

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Very pleasant and not pushy. Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase! More

by zachschmidt8
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel-Sales

Apr 29, 2026

Henry Brown Buick GMC responded

Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Henry Brown Buick GMC

April 22, 2026

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Employee Rating

I purchased a Mercedes Sprinter from Henry Brown for my fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas More

by Vik Sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Brown, Mike Tarwater

Apr 23, 2026

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 23, 2026

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices. At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Sincerely, The Team at Henry Brown Buick GMC

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