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Henry Brown Buick GMC

Gilbert, AZ

4.8
1,913 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,913 reviews

July 28, 2026

Tyler was amazing from start to finish. The process was simple and easy to navigate! Simply the best and most convenient car buying experience without all of the hassle. Thank you for th More

by Brandon1022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Holtzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2026

If you’re looking for a dealership that truly delivers on customer experience, I can’t recommend Henry Brown enough. From the moment we connected with our sales representative, Ranger Hill, we were treated w More

by TOM.WESNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Henry Brown Buick GMC responded

Thank you so much, Tom! We’re happy to hear you had a fantastic experience with Ranger and our team at Henry Brown Buick GMC. Providing a pressure-free and satisfying experience is our top priority, and it's great to hear our team could help you find the right truck. We appreciate your recommendation and hope to see you again for any future needs. Enjoy your new vehicle! Sincerely, The Team at Henry Brown Buick GMC

July 28, 2026

DeWight “Smokey” and Adrienne were pleasant to work with. The only down side was the inconsistent offered interest rate between the sales and finance sit down. As a very well qualified customer, the sales me More

by av8dr.martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewight Byron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Martin! We're glad to hear that DeWight and Adrienne were pleasant to work with during your time at Henry Brown Buick GMC. We appreciate your feedback regarding the interest rate discrepancies, as we aim to provide clear and consistent information to our customers. It's great to know that you were able to secure a better rate with your existing Desert Financial Credit Union. We also understand your thoughts on additional incentives, and we will take your feedback into consideration. We're pleased that you're overall satisfied with your purchase and that DeWight was able to assist you with retrieving your forgotten item, and we hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

July 23, 2026

Rickie Baughman was a wonderful salesman, very helpful and patient. We are very happy with our purchase and the attention of all. More

by GHOME2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Henry Brown Buick GMC responded

Thank you for your kind words! It's fantastic to hear that you had a positive experience with Rickie and our staff at Henry Brown Buick GMC. Your satisfaction is our top priority, and we appreciate your feedback. Enjoy your new vehicle, and our team looks forward to seeing you again! Sincerely, The Team at Henry Brown Buick GMC

July 22, 2026

Henry Brown GMC made the entire car buying process an absolute breeze! From start to finish, everything was smooth, straightforward, and stress free. Gabe and Kelsey were especially exceptional. They wer More

by zkcoolidge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Henry Brown Buick GMC. It’s great to know that Gabe and Kelsey provided you with exceptional service and made the car-buying process smooth and enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Henry Brown Buick GMC

July 22, 2026

Rigo was awesome. No pressure sales just straight up from the get go. Joe was great as well. Will definitely do business in the future with Henry Brown. This was th More

by jerrybeasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Jerry! We're thrilled to hear that Rigo and Joe provided you with a great experience at Henry Brown Buick GMC. It's our goal to make the car purchasing process as easy and enjoyable as possible. We look forward to serving you again in the future! Sincerely, The Team at Henry Brown Buick GMC

July 22, 2026

Joey made it super easy to navigate through the dealership and find my perfect truck. More

by bigjim.brown75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Upchurch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to hear that Joey helped you find the perfect GMC Canyon so easily. We appreciate you choosing us for your new truck. Congratulations on your Canyon, and we look forward to helping you in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 21, 2026

Our salesman Oscar, made the entire process quick and easy. We will go to Henry Brown again for our next vehicle. More

by sorny33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 21, 2026 -

Henry Brown Buick GMC responded

We appreciate you taking the time to share your experience. We’re glad our team made purchasing your new Buick quick and easy. We look forward to helping you again when you’re ready for your next vehicle. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 21, 2026

This is our second time purchasing a vehicle thru Joey Muna. He has always gone above and beyond. He always makes the process very easy and is very knowledgeable. More

by RDOUGLAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to have you back for a second purchase with us. We’re pleased that Joey’s expertise and dedication made everything smooth. Congratulations on your new GMC, and we hope it serves you well. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Jul 22, 2026 -

Henry Brown Buick GMC responded

Many thanks for this kind review, Douglas! We’re happy to hear that your experience with Joey at Henry Brown Buick GMC was so positive. It’s great to know that he made the vehicle purchasing process easy and enjoyable for you. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

July 21, 2026

Marvelous and wonderful. Everyone was helpful and cheerful, always greeting me with a smile and kind eyes. More

by daniel@holyghost.life
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carter
Jul 21, 2026 -

Henry Brown Buick GMC responded

Thank you, Daniel, for sharing your experience. We appreciate your business and hope to see you again soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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