Hendrick Subaru Southpoint

AWESOME - wonderful service. The show room is great, my dealer was wonderful - Deborah - and her service is what made us decide to buy this past weekend. GREAT. dealer was wonderful - Deborah - and her service is what made us decide to buy this past weekend. GREAT. More

Gus is the best. Service was on time and prompt. I arrived on time and the vehicle was immediately admitted to the service bay.Good job by all. arrived on time and the vehicle was immediately admitted to the service bay.Good job by all. More

I took my Forester in for it's 15k service, I could not have had a better experience. I dropped it off because it was going to take a couple of hours, the shuttle service was prompt on both the pick up and have had a better experience. I dropped it off because it was going to take a couple of hours, the shuttle service was prompt on both the pick up and drop off. More

Mike was very knowledgeable about the Subaru Outback we were looking at and his ready information helped us a great deal in getting acquainted with the car and in making our purchase decision. Woody accomm were looking at and his ready information helped us a great deal in getting acquainted with the car and in making our purchase decision. Woody accommodated our financial questions with patience and clear information. Both were very respectful and sensitive to our needs. They were friendly, even re-introducing us to an employee who had worked with us nine years ago. We found the pricing of the new vehicle and the trade-in value on the old one to be fair and straightforward. This purchase marks our second favorable experience with Performance Automall. More

Mike proved very knowledgable and resourceful. He knows his product and the competition very well and easily pointed-out the differences and advantages. The sales process was very low pressure and each ind his product and the competition very well and easily pointed-out the differences and advantages. The sales process was very low pressure and each indivdual involved treated us with respect. The delivery process was very thorough and made us comfortable with the specifics of our new car. they even took care of registering the free Sirius Radio and setting-up the bluetooth! After a few unpleasant experiences with other local dealers - they were and continue to be - a pleasure to work with. More

Outstanding experience. Tom was able to fit me in over the weekend and do an overnight 60,000-mile service. Also discovered and fixed a broken axle. As a single person with one car, I really appreciated t the weekend and do an overnight 60,000-mile service. Also discovered and fixed a broken axle. As a single person with one car, I really appreciated the fast service and knowing that my Outback was safe to drive. All my communications with the service department were professional, courteous, and friendly. I especially appreciated that Tom went over all the items on the service check-list and discussed with me future check-ups to keep the car in good shape. Overall, an impressive job. More

The folks at Performance Subaru were very thorough and courteous. They offer such great deals without compromising quality in service and technical support. Thank you so much to the service and sales de courteous. They offer such great deals without compromising quality in service and technical support. Thank you so much to the service and sales department at Performance Subaru Raleigh, NC! More

I rated customer service and friendliness as 4s because of the following: Gus was assigned as the service rep when I made the appointment. He was busy with paperwork when I arrived and did not acknowledg of the following: Gus was assigned as the service rep when I made the appointment. He was busy with paperwork when I arrived and did not acknowledge me for a couple of minutes although I stood right in front of his desk. If the paperwork had to be done right then, the most courteous and appropriate response would have been a simple "Will be with you in a few minutes". More

The Performance Subaru service is outstanding in every respect. The representatives are friendly and knowledgeable. I particularly like their willingness to explain why a particular procedure is necessary respect. The representatives are friendly and knowledgeable. I particularly like their willingness to explain why a particular procedure is necessary and what it entails. More

The staff at Performance of Subaru were very friendly. The General Manager greeted me first, and showed me the cars that I was interested in. It wasn't until she introduced me to one of the sales people t The General Manager greeted me first, and showed me the cars that I was interested in. It wasn't until she introduced me to one of the sales people that I realized she was the General Manager. The salesperson was very friendly and took his time to show me more cars, and we negotiated a great deal along with the General Manager. Afterward, I met the finance person, and he was great. There were no hard sales tactics, no silly dealer installed options like pin-stripes, "environmental" coating (read wax) that were added to the vehicle. Also, I liked the fact that they did not stick a dealer badge on the car as well. After I finished the paperwork with the Finance person, my sales person took his time to show me all the new features of the my new Outback 3.6R Limited. As a techie, I was a bit overwhelmed with all the technology that are in cars nowadays, but my sales person patiently showed me how to set up a blu-tooth with my smartphone, how to get the XM Satellite ID from my radio, etc... All I can say, it was one of the best sales experiences I've ever had. Good bye Honda! Hello Subaru! More