Hendrick Subaru Southpoint

Best Car Buying Experience Ever!! I purchased a used 2013 Nissan Frontier at Performance Subaru in Durham today. Let me just say, it was the best car buying experience I have ever had! I purchased a used 2013 Nissan Frontier at Performance Subaru in Durham today. Let me just say, it was the best car buying experience I have ever had!! Carl Diederich was my sales associate and he was so professional. He was friendly and kind, a very low stress environment for sure. He gave me the information about the vehicle, answered all of my questions, and then let me make the decision about the truck purchase. There were no sales gimmicks or high pressured sales tactics. Very refreshing !! Will Priest was my financial rep. He was very knowledgeable and friendly. He was so helpful and accommodating to us during the entire process!! I walked away from the whole experience very please with my purchase and thankful to Carl and Will for ALL of their help and ease of purchase. Thank you Brenda Osburn More

2nd Subaru Purchased! Just purchased my 2nd Subaru from David Hickerson at Performance Subaru. As always, top notch on professionalism, product knowledge and making my over Just purchased my 2nd Subaru from David Hickerson at Performance Subaru. As always, top notch on professionalism, product knowledge and making my overall experience exceptional! He helps you find the right vehicle for your needs, while doing his best to keep the cost as low as possible. I highly recommend purchasing your next Subaru from Performance and ask for David! More

Excellent Customer Service Carl Dederich at Hendrick Performance Subaru is fantastic. He was patient and low key, giving us several test drives of new and used Subaru Imprezas a Carl Dederich at Hendrick Performance Subaru is fantastic. He was patient and low key, giving us several test drives of new and used Subaru Imprezas and Crosstreks over the course of a couple of weeks. He stayed late on Friday evenings to answer all our questions, and responded quickly via email. Carl made us feel very comfortable with the process, and is working hard to help us find the right car. I would highly recommend Carl. More

Dan Murdock was Great! Wound up not buying a car from them but not due to anything other than our budget. We wound up purchasing a used car that we found elsewhere. We wer Wound up not buying a car from them but not due to anything other than our budget. We wound up purchasing a used car that we found elsewhere. We were considering a new Subaru though. We worked with Dan Murdock and i must say, he was great on every level. Took me for the most complete and thorough test drive i have EVER been on anywhere. Was never pushy and answered every question we had. His follow ups were courteous and never sounded desperate which is a refreshing change. Would Highly recommend them. When i'm shopping for my next car (most likely a Subaru) i will be back to see Dan. More

Performance Subaru corrected the high labor charge for 2 low beam lights and are refunding some if the charge. The fact they looked into it and saw the overcharge has made me extremely happy. I will continu low beam lights and are refunding some if the charge. The fact they looked into it and saw the overcharge has made me extremely happy. I will continue to have them service my Subaru. More

Managed to damage my mom's trade in car, killing about $500 off the value - and then refused to pay for it, even when the perpetrator was caught on video. Nothing but a bunch of shysters. Avoid li about $500 off the value - and then refused to pay for it, even when the perpetrator was caught on video. Nothing but a bunch of shysters. Avoid like the plague. More

I purchased my 2010 Subaru from Performance Subaru in Chapel Hill NC in late 2009, and they have consistently provided me with excellent pricing and service. Chapel Hill NC in late 2009, and they have consistently provided me with excellent pricing and service. More

I was looking for an affordable, gas friendly, standard crossover SUV and my friends, who own Subarus, referred me to the Performance Subaru Dealership. I was not disappointed. I found exactly what I was crossover SUV and my friends, who own Subarus, referred me to the Performance Subaru Dealership. I was not disappointed. I found exactly what I was looking for. My hats off to Bill, Anna and Nic for their patience and understanding during my new Subaru Forester purchase. I don't buy cars on a regular basis and going through a business transaction that involves thousands of dollars was stressful. At times I was anxious but each representative in their own way got me through it. All three agents were supportive and professional throughtout my process. I love my new Forester and would not hesitate to refer family or friends to Performance Subaru. More

We had two consecutive experiences with Performance Subaru where Deborah Marable showed unbelievable customer service. The first was the night we purchased the car, we drove 90 miles from our home afte Subaru where Deborah Marable showed unbelievable customer service. The first was the night we purchased the car, we drove 90 miles from our home after agreeing to the terms provided by Anna Latta the sales manager. When we got there we were told that we would have to come back the next day to close the deal. Deborah Marable stepped in worked with us and the finance manager and had us in our new car headed home. A week later we came to complete some paperwork and get some service done, again we were told we've have to come back the next day. Deborah again stepped in, got us a loaner, got our car serviced the next day then had a driver bring us our car. She was amazing!! We've made performance home for car buying and Deborah Marable made that happen. More

The oil change was done quickly. I was offered a discount price for a series of oil changes with no final deadline date. In addition, had forgotten that one headlight went out. Performance caught that and fi price for a series of oil changes with no final deadline date. In addition, had forgotten that one headlight went out. Performance caught that and fixed it, along with the license plate light. Free car wash and mochaccino added. Enjoyable time with friendly guys. More