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Hendrick Subaru Southpoint
Durham, NC
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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259 Reviews of Hendrick Subaru Southpoint
October 13, 2017
They even offered to deliver the car to me for free (100 mi) I sent an e-mail in the middle of the night to Performance Subaru regarding a specific Outback (Certified Pre-Owned). Not thirty minutes after they ha I sent an e-mail in the middle of the night to Performance Subaru regarding a specific Outback (Certified Pre-Owned). Not thirty minutes after they had opened the next morning, I received an email back from Chris Kulis (salesperson). I decided to drive from Winston-Salem to look at the car. Chris had the Outback detailed and ready at the door, for me to check and test-drive. Long story short, I did buy the car on that day, and the experience with Chris and with Brian (Pre-Owned Sales Manager) was smooth and very pleasant. At the end, I found myself with the impossible task of driving 2 cars at the same time..... Will Priest (Finance Manager) offered to have it delivered to my house the next day. I wholeheartedly recommend the reader to give this dealership a try, especially with the people I mentioned. More
by WS
Employees Worked With
Chris Kulis, Brad, Will Priest
October 02, 2017
Great service! Last week I purchased a CPO 2017 Outback with only 10,000 miles. I couldn't believe the deal I was getting--basically a new car but thousands of dolla Last week I purchased a CPO 2017 Outback with only 10,000 miles. I couldn't believe the deal I was getting--basically a new car but thousands of dollars cheaper. David Hickerson was so friendly and helpful and I really felt he was giving me the best advice that worked with my budget. I highly recommend Performance Subaru! More
by Kayla Seibel
Employees Worked With
David Hickerson
September 06, 2017
Service (or lack of) - Subaru Forester I bought a Forester at Performance (this part of dealership was fine) and regularly took it in for service. I had a prepaid service contract. I alwa I bought a Forester at Performance (this part of dealership was fine) and regularly took it in for service. I had a prepaid service contract. I always mark the tires before a scheduled rotation. After a service visit, I later discovered that the tires had NOT been rotated as stated. Also, I checked the oil a few weeks later and discovered that it was low and then I noticed that the oil sticker had not been updated. Consequently, I believe that none of the paid for service had actually been done. When I complained to a service manager they admitted that an employee was lax and had to be laid off. However, the company refused a refund. I have since moved and the Subaru service center in RI seems to be fine. My older Forester runs much better than it did after a service visit to Performance. If you do have service done here- mark those tires and your oil filter and see if your oil is clear afterwards. More
by Zepher
Employees Worked With
Advisor Isabel Remedios, Woody
August 09, 2017
Best Car Salesperson EVER....From Buyer's Perspective West Dupuis is a rock star!! She listened to what I was looking for in a car, never pressured me into doing something I was uncomfortable with and fo West Dupuis is a rock star!! She listened to what I was looking for in a car, never pressured me into doing something I was uncomfortable with and followed up following the purchase to ensure everything was going well. I highly, highly, highly recommend her to anyone interested in purchasing a car. And....she's fun too! More
by bjpolk
Employees Worked With
West Dupuis
August 02, 2017
Great Experience! I had the greatest experience in purchasing my new Crosstrek vehicle. the Sales guy David Hickerson and the Finance guy Moose, was very helpful and kn I had the greatest experience in purchasing my new Crosstrek vehicle. the Sales guy David Hickerson and the Finance guy Moose, was very helpful and knowledgable in selecting the right vehicle, and options that matches my life style. As well, they have an excellent Military program that offer fantastic savings. My dealership experience was great from start to finish. Thank You! More
by Jloreen
Employees Worked With
David Hickerson and Mustafa Qomaq
July 29, 2017
Wonderful experience! I highly recommend Chris Kinkade! He is personable and knowledgeable, which makes car buying actually pleasant. You can tell that Chris enjoys making I highly recommend Chris Kinkade! He is personable and knowledgeable, which makes car buying actually pleasant. You can tell that Chris enjoys making people happy! More
by Ari&Haydn
Employees Worked With
Will Priest
June 23, 2017
Great Sales Staff & Dealership Chris Kulis was great to work with. Awesome buying experience at this dealership. Would highly recommend. I traveled over 2 hours to visit this dealer Chris Kulis was great to work with. Awesome buying experience at this dealership. Would highly recommend. I traveled over 2 hours to visit this dealership. No regrets, worth the drive!!! More
by JohnR
Employees Worked With
Chris Kulis
June 19, 2017
We highly recommend Chris Kinkade We bought an Outback from Performance Subaru and I highly recommend Chris Kinkade. He was extremely informative about the strengths of the car and to We bought an Outback from Performance Subaru and I highly recommend Chris Kinkade. He was extremely informative about the strengths of the car and took a lot of time answering our questions and helping us take the car through its paces on the test drive (actually two test drives with two different editions of the Outback). He really knew the car and was able to explain its safety features to us as we were trying them out on the test drive). When we were zeroing in on the edition and the package we wanted, he took us around in the lot where many of the editions were parked so we could see what was available, in what color, and in what packages. He helped us decide whether to trade in or donate our old, old car to a nonprofit, and when we decided to donate it, he went with us so in order to drive us back to the dealer to get our new car. When a complication arose at the nonprofit and we had to go back home to find the title to the old car, he drove us there and drove us back! We went to different dealers, and Chris was miles ahead of the others who showed us cars. More
by David from Durham
Employees Worked With
Chris Kincade
June 15, 2017
Fun and easy purchase experience We had a great experience with Performance Subaru in Chapel Hill! We worked with Lauren Wells and Will Priest, who were both very friendly, accommodat We had a great experience with Performance Subaru in Chapel Hill! We worked with Lauren Wells and Will Priest, who were both very friendly, accommodating, and professional. Lauren answered all of our questions very promptly and was very patient with us through multiple test drives (I'm a relatively inexperienced driver, and this was my first car purchase). We did choose to purchase a car here. My parents, veteran car purchasers, were also impressed with the ease and smoothness of the purchase process here at Subaru. We had a lot of fun! More
by nycgirl783
Employees Worked With
Lauren Wells, Will Priest
June 15, 2017
Great Service Had a great experience buying my first vehicle with Chris Kinkade. Very respectful and easy to deal with. Great people with a wide variety of vehicl Had a great experience buying my first vehicle with Chris Kinkade. Very respectful and easy to deal with. Great people with a wide variety of vehicles to select from. More
by DRoberts
Employees Worked With
Chris Kinkade
