Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Subaru Southpoint
Durham, NC
260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
260 Reviews of Hendrick Subaru Southpoint
July 02, 2020
Super happy with my service experience! Kayla was friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. More
by meganb
Employees Worked With
Kayla McKibban
July 01, 2020
Very Positive Dealer Service Experience This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous. More
by Kram
Employees Worked With
Jessica Mccaffrey
June 29, 2020
We own/hav owned many superheroes, we have consistently taking them here for their service. The Hendrix Subaru service department is very good, but they’re shining star is in Jessica McCaffrey. .She is pe taking them here for their service. The Hendrix Subaru service department is very good, but they’re shining star is in Jessica McCaffrey. .She is personable, professional, very thorough. I am very pleased customer More
by marcwcarroll
Employees Worked With
Jessica Mccaffrey. 5 stars
June 25, 2020
Absolutely! Perfect Visit to Hendrix at South Point! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! More
by rlockrock
Employees Worked With
Katelyn Spinner
June 25, 2020
We have used Hendrick for several issues with Subaru mice in ac system and today rear wheel bearing mechanic was spot on with a short ride in ac system and today rear wheel bearing mechanic was spot on with a short ride More
by Wayne
Employees Worked With
Jessica McCaffrey , Katelyn Spinner
June 24, 2020
Frank made my visit a very good experience, all issues covered without any inconvenient. I will make sure i go to his desk in all my future visits. covered without any inconvenient. I will make sure i go to his desk in all my future visits. More
by Elizabeth
Employees Worked With
Frank L.
June 23, 2020
Met all expectations. Dealership was clean. Everyone Met all expectations. Dealership was clean. Everyone was social distancing and wearing masks. Was greeted and thanked for coming in. Will be back Met all expectations. Dealership was clean. Everyone was social distancing and wearing masks. Was greeted and thanked for coming in. Will be back agin for service. More
by Belinda.keith
Employees Worked With
Gary Soucy
June 23, 2020
Courteous and professional customer service. I was given important information in a timely manner. Also kept up to date during the day. Love the curtesy car wash . important information in a timely manner. Also kept up to date during the day. Love the curtesy car wash . More
by Linchristn11
Employees Worked With
Gary in service excellent ! And I appreciate his attention to detail in avoiding COVID risk!, Katelyn Spinner
February 13, 2020
Business can seem impersonal, and you can feel like an inconvenience with a problem. I was extremely grateful Jeff got us squeezed in for service. Both headlights were out on my Sub. He made time for u inconvenience with a problem. I was extremely grateful Jeff got us squeezed in for service. Both headlights were out on my Sub. He made time for us. So appropriated it to continue our long road trip. Minnesota, Indiana, WV, Virginia, NC, Florida and across to Texas, then back to Minnesota. More
by beth.artner
Employees Worked With
Jeff in service
January 21, 2020
I purchased my car from Vincent McLeod at Hendrick Subaru Southpoint. He provided excellent service. Was very patient & stayed over to make sure I got what I was looking for. He was more concerned with me fi Southpoint. He provided excellent service. Was very patient & stayed over to make sure I got what I was looking for. He was more concerned with me finding what I wanted than making the car sale alone. More
by Itsokay2bu2003
Employees Worked With
Vincent McLeod
