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Hendrick Subaru Southpoint

Durham, NC

4.7
264 Reviews

200 Kentington Dr

Durham, NC

27713

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264 Reviews of Hendrick Subaru Southpoint

July 03, 2020

I enjoyed and appreciated my service advisor, Frank Rees. He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due More

by Homeofficepd
Recommend Dealer
Yes
Employees Worked With
Frank Rees
Jul 05, 2020 -

Hendrick Subaru Southpoint responded

Homeofficepd, we are so happy to read such a great review about Frank and Hendrick Subaru Southpoint! We're looking forward to your next visit with us! Thank you so much again for your feedback! We hope you have a great day!

July 03, 2020

Jessica has continually made my service visits wonderful. She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not g More

by Bjcohen66
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Jul 05, 2020 -

Hendrick Subaru Southpoint responded

Bjcohen66, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2020

The service was great, the people are friendly and efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times whi More

by Rita
Recommend Dealer
Yes
Employees Worked With
Kayla
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Rita, thank you for your kind words and this wonderful review! We're glad to hear Kayla and our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2020

The service department provided me with updates on the work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable More

by Melissa S
Recommend Dealer
Yes
Employees Worked With
Kayla mckibban
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Melissa S, we are so pleased you enjoyed your service visit with Hendrick Subaru Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2020

Super happy with my service experience! Kayla was friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. More

by meganb
Recommend Dealer
Yes
Employees Worked With
Kayla McKibban
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Hi Meganb, thank you so much for your positive comments about Kayla and our service team at Hendrick Subaru Southpoint! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2020

Very Positive Dealer Service Experience This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous More

by Kram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Kram, thank you so much for the positive review of our service department! We're glad to hear that Jessica McCaffrey delivered such a great experience. If there's anything further we can do for you, we are always happy to help!

June 29, 2020

We own/hav owned many superheroes, we have consistently taking them here for their service. The Hendrix Subaru service department is very good, but they’re shining star is in Jessica McCaffrey. .She is pe More

by marcwcarroll
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey. 5 stars
Jun 30, 2020 -

Hendrick Subaru Southpoint responded

Marcwcarroll, thanks for your praise and kind comments about Jessica and our team. We are always here to help if you need anything in the future. Have a wonderful day!

June 25, 2020

Absolutely! Perfect Visit to Hendrix at South Point! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! More

by rlockrock
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Jun 28, 2020 -

Hendrick Subaru Southpoint responded

Hi Rlockrock, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2020

We have used Hendrick for several issues with Subaru mice in ac system and today rear wheel bearing mechanic was spot on with a short ride More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey , Katelyn Spinner
Jun 28, 2020 -

Hendrick Subaru Southpoint responded

Hello Wayne, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 24, 2020

Frank made my visit a very good experience, all issues covered without any inconvenient. I will make sure i go to his desk in all my future visits. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Frank L.
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