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Hendrick Subaru Southpoint
Durham, NC
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260 Reviews of Hendrick Subaru Southpoint
Kayla was super to work with. She overdelivered on the time it took to perform the maintenance on my 2019 Outback and even more so on the service. My car was washed and sanitized without even asking or ex time it took to perform the maintenance on my 2019 Outback and even more so on the service. My car was washed and sanitized without even asking or expecting such first class service. She also double check the receipt and caught that the inspection couldn’t be performed yet and adjusted the bill accordingly. More
Friendly, efficient. Kept me informed of progress. Followed CDC guidelines. I have used Hendricks for at least 2 decades for a reason. Kudos for the team. Followed CDC guidelines. I have used Hendricks for at least 2 decades for a reason. Kudos for the team. More
Thorough and excellent customer service. Thanks to Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in o Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in our choices. Our car is in great shape! More
Everyone at Southpoint Subaru is so helpful and professional. They picked up my car did the service needed, called me to see if I needed anything else. professional. They picked up my car did the service needed, called me to see if I needed anything else. More
Great folks at the front service desk. Told me what they would be doing to my Forester and about how long it would take. Very courteous and friendly. would be doing to my Forester and about how long it would take. Very courteous and friendly. More
The service received was excellent ! The service department provided me with high level of customer service from checking in my car, arranging transportation home and back and even giving The service department provided me with high level of customer service from checking in my car, arranging transportation home and back and even giving me a car for a day while the services were performed on my car. I was constantly informed about the progress of service on my car and I was impressed with the professionalism of Corinna Green. More
I enjoyed and appreciated my service advisor, Frank Rees. He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due for service and will seek him out. More
Jessica has continually made my service visits wonderful. She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not g She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not go anywhere else for service. More
The service was great, the people are friendly and efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times whi efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times while I waited. More
The service department provided me with updates on the work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable waiting area environment. I’m happy with the service provided. More