
Hendrick Subaru Southpoint
Durham, NC
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264 Reviews of Hendrick Subaru Southpoint
Vincent is a straight shooter. He gave us a great deal without any hassle. This was my first time purchasing a car on my own and I felt comfortable working through the paperwork with him. The people at He without any hassle. This was my first time purchasing a car on my own and I felt comfortable working through the paperwork with him. The people at Hendricks Subaru went above and beyond to make this process simple and exciting, the way car buying REALLY should be. More
The best service ever. My sister referred me after a great experience with Joseph Mason. Stacey Camp and Vincent McLeod were really attentive and patiently took care of my needs. Great people! great experience with Joseph Mason. Stacey Camp and Vincent McLeod were really attentive and patiently took care of my needs. Great people! More
This dealership is the ultimate professional. Purchased a used car in June and had the first service this weekend. Note the weekend service option. Couldn’t have been easier and everyone is so friendly an a used car in June and had the first service this weekend. Note the weekend service option. Couldn’t have been easier and everyone is so friendly and efficient. Hendricks also pays attention to the little luxuries, like a complimentary car wash and vacuum with my oil change. Such a thoughtful extra touch. More
Took my Outback in for a recall and routine maintenance. Upon arrival I was quickly acknowledged by the Service Advisor and was checked in promptly. I told them I’d like to have the car ready by 1pm and t Upon arrival I was quickly acknowledged by the Service Advisor and was checked in promptly. I told them I’d like to have the car ready by 1pm and they had it ready by 11am, even with an involved fuel pump replacement. Absolutely great experience. I highly recommend Hendrick Subaru Southpoint. More
Took car in for first routine maintenance. Subaru Rep, Corey, explained what was being done and how long it would take (including car wash and disinfecting). I waited in lounge and Vorey came and got me Corey, explained what was being done and how long it would take (including car wash and disinfecting). I waited in lounge and Vorey came and got me about an hour later. His handling of everything was very effective and efficient. More
In town for husband’s stem cell transplant when my car started making a noise. He couldn’t hear it, but I’m the one who drives it, so I know how it’s supposed to sound. He told me to take it to the Subaru started making a noise. He couldn’t hear it, but I’m the one who drives it, so I know how it’s supposed to sound. He told me to take it to the Subaru dealership across the street from the hotel to have it looked at, and it was the wheel bearings, which were under the extended warranty, so there was only the deductible to pay for that. They checked out the rest of the car and I needed new rear brakes(I have 96k miles on it...no surprise) and a new battery, as the original one was testing bad, so I told them to go ahead and fix it all up. Last thing I need in the middle of his medical stuff is car troubles in a strange town. They fixed it right then and there, no appointment. Kayla McKibban, my service writer, checked on me and kept me posted. She also found a $100 coupon to apply towards the repairs, which really helped a lot. I was super pleased with the experience. More
I had my car serviced while waiting and the service representative was excellent. He asked questions about what I wanted and if they service was covered by prepaid service agreement. He even sent me representative was excellent. He asked questions about what I wanted and if they service was covered by prepaid service agreement. He even sent me a text to keep me updated on the progress. That’s what I call excellent service. More
Excellent experience from checking in to finalizing the payment corrine was very professional and exuded efficiency in all interaction. I was very satisfied with this service experience! payment corrine was very professional and exuded efficiency in all interaction. I was very satisfied with this service experience! More