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Hendrick Subaru Southpoint

Durham, NC

4.7
264 Reviews

200 Kentington Dr

Durham, NC

27713

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264 Reviews of Hendrick Subaru Southpoint

December 21, 2020

Vincent is a straight shooter. He gave us a great deal without any hassle. This was my first time purchasing a car on my own and I felt comfortable working through the paperwork with him. The people at He More

by Leahpoole25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent McLeod
Dec 22, 2020 -

Hendrick Subaru Southpoint responded

Leahpoole25, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. We look forward to your next visit! Take care!

October 10, 2020

The best service ever. My sister referred me after a great experience with Joseph Mason. Stacey Camp and Vincent McLeod were really attentive and patiently took care of my needs. Great people! More

by Island Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mason
October 05, 2020

This dealership is the ultimate professional. Purchased a used car in June and had the first service this weekend. Note the weekend service option. Couldn’t have been easier and everyone is so friendly an More

by Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, service advisor
Oct 08, 2020 -

Hendrick Subaru Southpoint responded

Turner, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 07, 2020

Everyone at Hendrick Subaru was wonderful! Shout out to Will in sales who helped me get a great deal but did so with no pressure. Thanks again! More

by dwrn64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac, Raja
Sep 10, 2020 -

Hendrick Subaru Southpoint responded

Dwrn64, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2020

Took my Outback in for a recall and routine maintenance. Upon arrival I was quickly acknowledged by the Service Advisor and was checked in promptly. I told them I’d like to have the car ready by 1pm and t More

by Tim.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Mckibban
Sep 07, 2020 -

Hendrick Subaru Southpoint responded

Tim.taylor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2020

Took car in for first routine maintenance. Subaru Rep, Corey, explained what was being done and how long it would take (including car wash and disinfecting). I waited in lounge and Vorey came and got me More

by Tom2813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 03, 2020 -

Hendrick Subaru Southpoint responded

Tom2813, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 27, 2020

In town for husband’s stem cell transplant when my car started making a noise. He couldn’t hear it, but I’m the one who drives it, so I know how it’s supposed to sound. He told me to take it to the Subaru More

by NancyBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla McKibban, Katelyn Spinner
Aug 31, 2020 -

Hendrick Subaru Southpoint responded

Nancybee, thank you for sharing your positive experience! We are so happy we were able to help during what must be a stressful time. If we can ever be of help in the future, please don't hesitate to reach out. Thank you again, and we hope you have a wonderful day!

August 17, 2020

My car was ready to go within the promised one-hour wait. A comfortable waiting area was set up for safe social distancing during pandemic. More

by rwex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thomas
Aug 18, 2020 -

Hendrick Subaru Southpoint responded

Hi Rwex, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 14, 2020

I had my car serviced while waiting and the service representative was excellent. He asked questions about what I wanted and if they service was covered by prepaid service agreement. He even sent me More

by mytizyart9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Aug 16, 2020 -

Hendrick Subaru Southpoint responded

Mytizyart9, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2020

Excellent experience from checking in to finalizing the payment corrine was very professional and exuded efficiency in all interaction. I was very satisfied with this service experience! More

by Nathan.daley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrine, Katelyn Spinner
Aug 10, 2020 -

Hendrick Subaru Southpoint responded

Nathan.daley, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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