Hendrick Subaru Southpoint
Durham, NC
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267 Reviews of Hendrick Subaru Southpoint
Absolutely! Perfect Visit to Hendrix at South Point! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! More
We have used Hendrick for several issues with Subaru mice in ac system and today rear wheel bearing mechanic was spot on with a short ride in ac system and today rear wheel bearing mechanic was spot on with a short ride More
Frank made my visit a very good experience, all issues covered without any inconvenient. I will make sure i go to his desk in all my future visits. covered without any inconvenient. I will make sure i go to his desk in all my future visits. More
Met all expectations. Dealership was clean. Everyone Met all expectations. Dealership was clean. Everyone was social distancing and wearing masks. Was greeted and thanked for coming in. Will be back Met all expectations. Dealership was clean. Everyone was social distancing and wearing masks. Was greeted and thanked for coming in. Will be back agin for service. More
Courteous and professional customer service. I was given important information in a timely manner. Also kept up to date during the day. Love the curtesy car wash . important information in a timely manner. Also kept up to date during the day. Love the curtesy car wash . More
Business can seem impersonal, and you can feel like an inconvenience with a problem. I was extremely grateful Jeff got us squeezed in for service. Both headlights were out on my Sub. He made time for u inconvenience with a problem. I was extremely grateful Jeff got us squeezed in for service. Both headlights were out on my Sub. He made time for us. So appropriated it to continue our long road trip. Minnesota, Indiana, WV, Virginia, NC, Florida and across to Texas, then back to Minnesota. More
I purchased my car from Vincent McLeod at Hendrick Subaru Southpoint. He provided excellent service. Was very patient & stayed over to make sure I got what I was looking for. He was more concerned with me fi Southpoint. He provided excellent service. Was very patient & stayed over to make sure I got what I was looking for. He was more concerned with me finding what I wanted than making the car sale alone. More
Service New to the area and went to Hendrick Subaru for oil change and the so called inspection. I've always used South Towne Subaru in SLC, UT and they are New to the area and went to Hendrick Subaru for oil change and the so called inspection. I've always used South Towne Subaru in SLC, UT and they are the BEST! The service department at Hendrick Subaru actually removed my air filter and cabin filter, put it back in, brought the car up, then advised I needed to change these filters. I would suggest the service department, if the person is waiting, to have advisors to come to you, at the time and show the item, you already have it out and replace. The filters could have easily been changed out at that time. Labor for something that they had already out, doesn't take but a couple of minutes was going to be close to $100, ridiculous. Also, they noted that my serpentine belt had cracks and needed to be replaced. Had that checked out somewhere else and it did not have cracks. I had a headlight out and they wanted to charge $130 for labor, to replace the bulb. I took my car home, replaced the both filters and bulb myself, in about 15 minutes. I guess since I was a woman, they felt they could do this!!!! Had to rate a 1 star, since this review would not allow me to not select a star. Will not go back. More
We purchased our Subaru Crosstrek at Hendrick Subaru Southpoint un 2018. We have our car serviced there also. The location, facility, staff and service are excellent!!! Southpoint un 2018. We have our car serviced there also. The location, facility, staff and service are excellent!!! More
Great price AND excellent customer service! What a deal! Great price, extraordinary customer service, and best Subaru Outback model selection…all beginning via Internet. All communications w/H What a deal! Great price, extraordinary customer service, and best Subaru Outback model selection…all beginning via Internet. All communications w/Hendrick’s outstanding staff proved driving 1.5 hrs. was well worth the trip. Worked with Stacey Camp, Client Advisor, to achieve the best overall purchase, exceeding our expectations. During our purchase process we were introduced to a sales manager, business manager, and client care representative who all provided their assurance in seeing us as happy customers. Our purchase was conducted over 2 separate days and when we returned to pick up our Subaru Outback the weather was soggy, but the car was pristine. We met David Freiburghouse, Client Advisor, as we entered the dealership and he arranged for our car to be brought to the door and allowed us to inspect all aspects of the car and then even went on a drive w/us. Wonderful exchange as we finalized our deal and took the car home. We’ve been converted, dedicated Subaru owners since 2014 and we liked the first Outback so well that we’re now both driving a Subaru Outback, our 3rd purchase. Hendrick Subaru Southpoint made it so we ended up w/the best deal possible and a fabulous buying experience, too! More


