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Hendrick Acura Southpoint

Durham , NC

4.9
551 Reviews

212 Kentington Dr

Durham , NC

27713

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551 Reviews of Hendrick Acura Southpoint

September 09, 2021

The service team is fantastic. George and John are great to work with. They kept me informed of the services through video that detailed all the inspections and corrections. This is a A+ service , practical More

by Mirlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Christon and John Prillaman
Sep 10, 2021 -

Hendrick Acura Southpoint responded

Mirlinda, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 30, 2021

These guys are awesome with problem-solving skills right up there with Vanilla Ice. Super professional and friendly. They like what they do and it shows from the minute you arrive to the time you leave. The More

by EV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Christon
Aug 16, 2021 -

Hendrick Acura Southpoint responded

Ev, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 15, 2021

This was the best car buying experience I’ve ever had. I worked with the general manager (Kiley), sales associate (Bill) and financial associate (Mohammad). They were each honest with great personalities an More

by sheetss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiley, Bill, Mohammed
May 17, 2021 -

Hendrick Acura Southpoint responded

Sheetss, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help. Thank you again, and have a fantastic day!

March 09, 2021

John from the service department is wonderful. Excellent service during vehicle drop off and pick up. Thoroughly explains vehicle maintenance status and keeps us updated More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman (Acura Service Department), Katelyn Spinner
Mar 10, 2021 -

Hendrick Acura Southpoint responded

Hh, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 01, 2021

All I can say is amazing. The service went very smooth and efficient. The Acura team is top notch.I will definitely refer them to my friends. More

by Elliotjones946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam great in finance Jacob great job on communicating
Mar 02, 2021 -

Hendrick Acura Southpoint responded

Elliotjones946, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2021

My last two services were a pleasure (well, except for the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was More

by kbcane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Feb 25, 2021 -

Hendrick Acura Southpoint responded

Kbcane, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

February 22, 2021

Car care is usually a must do obligation - but the team at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is p More

by wintercreek.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Feb 24, 2021 -

Hendrick Acura Southpoint responded

Wintercreek.lee, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2021

Went in for a regular oil change. Andy was very thorough in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into More

by Ahall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Katelyn Spinner
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Ahall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. If you have any further questions, please give us a call. We're always happy to help!

February 21, 2021

Great, efficient service! John was helpful and friendly. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. More

by morganmayshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Morganmayshop, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2021

Very pleasant experience We were greeted upon entrance to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. More

by Mikesusieforbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Katelyn Spinner
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Mikesusieforbes, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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