Hendrick Acura Southpoint
Durham , NC
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551 Reviews of Hendrick Acura Southpoint
The service team is fantastic. George and John are great to work with. They kept me informed of the services through video that detailed all the inspections and corrections. This is a A+ service , practical to work with. They kept me informed of the services through video that detailed all the inspections and corrections. This is a A+ service , practical and customer oriented. Thank you Service Team. More
These guys are awesome with problem-solving skills right up there with Vanilla Ice. Super professional and friendly. They like what they do and it shows from the minute you arrive to the time you leave. The up there with Vanilla Ice. Super professional and friendly. They like what they do and it shows from the minute you arrive to the time you leave. They haven’t given me a reason to go anywhere else. More
This was the best car buying experience I’ve ever had. I worked with the general manager (Kiley), sales associate (Bill) and financial associate (Mohammad). They were each honest with great personalities an worked with the general manager (Kiley), sales associate (Bill) and financial associate (Mohammad). They were each honest with great personalities and genuinely wanted to make you happy. No pressure and an all around wonderful experience. I 100% recommend them! More
John from the service department is wonderful. Excellent service during vehicle drop off and pick up. Thoroughly explains vehicle maintenance status and keeps us updated service during vehicle drop off and pick up. Thoroughly explains vehicle maintenance status and keeps us updated More
All I can say is amazing. The service went very smooth and efficient. The Acura team is top notch.I will definitely refer them to my friends. and efficient. The Acura team is top notch.I will definitely refer them to my friends. More
My last two services were a pleasure (well, except for the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was wonderful to work with More
Car care is usually a must do obligation - but the team at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is p at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is personable and professional , easily approachable and very willing to help problem solve - whether it’s a recommendation for auto care....or the coordination of wheels to go get lunch . It was a pleasant surprise to find him on duty recently In the past few week I have also had the pleasure to work with George on the phone for coordination of care and was great as well ! More
Went in for a regular oil change. Andy was very thorough in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into paying for anything as can sometimes be expected at car dealerships. The service was completed in a timely manner and Andy was very friendly. More
Great, efficient service! John was helpful and friendly. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. More
Very pleasant experience We were greeted upon entrance to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. More