Hendrick Acura Southpoint

My wife and I both drive Acuras (purchased at this dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been except dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been exceptional and the staff a pleasure to work with. This review extends to the sales, service and body work functions of the Acura store. More

I have never experienced such awesome customer service at a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my family had whatever we needed to remain comfortable during our purchase. Friendly faces and friendly service equals GREAT business. If you have never experienced this you should!!! Thank You Performance Acura!!!! More

I have never experienced, anywhere, the service and attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. I have met several of the mechanics and all have been courteous and professional. I would expect to purchase another Acura at some point. You cannot go wrong with Performance Acura. More

with every visit to the dealership I was always warmly welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! More

Good attention by all staff, especially John, to customer needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outst needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outstanding. Quiet service area allows me to work while waiting for service to be done. Overall - a great experience! More

I like the decision maker coming out to meet me. I was buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch that I liked as well as we could deal out in the open. More

Always very courteous. Always ask if need water, etc. Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the ve Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the vehicle. One more word. More

Service was outstanding. I dropped into the dealership w/o an appointment. I had a flashing light "service engine" on so I wanted it checked out. Mark said they could look at it then. I said I only hav w/o an appointment. I had a flashing light "service engine" on so I wanted it checked out. Mark said they could look at it then. I said I only have 30 mins. Mark said OK! He got back to me in 30 mins with the report of a bad seatbelt hook on the passenger side. Ordered the part and John met me the next morning had it installed within the hour they quoted-plus had a nice car wash. Always great service when I go there! More

This dealer is by far the best dealership I have ever experienced, for any model of car. They are friednly, accomodating and honest! I always make every effort to buy from them and service my cars ther experienced, for any model of car. They are friednly, accomodating and honest! I always make every effort to buy from them and service my cars there. More

Very professional and knowledgeable. I take my car there every time it need service, even for oil changes. I live 105 miles away but they have my business because of their exceptional service and sales sta every time it need service, even for oil changes. I live 105 miles away but they have my business because of their exceptional service and sales staff. I have years of experience with several dealers and it is a pleasure to work with Performance Acura. More