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Hendrick Acura Southpoint

Durham , NC

4.9
551 Reviews

212 Kentington Dr

Durham , NC

27713

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551 Reviews of Hendrick Acura Southpoint

February 20, 2021

I came in for an inspection on February 19th. Clinton Harrison was awesome. They even washed my car which is a great service. Thanks Hendrick Acura. More

by kyharris219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Kyharris219, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

February 19, 2021

I love working with the service department. Yesterday I worked with John Prillman who always give me a great experience. I had an oil change but had some other concerns about my tire. John made sure that m More

by Willi051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillam
Feb 20, 2021 -

Hendrick Acura Southpoint responded

Willi051, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2021

They have always been exceptional in my opinion. I have had 4 Acuras and Hendricks has done all my service. The dealership was very clean and distancing was no problem. Felt safe More

by Jab3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hudson, Andrew Glic, Katelyn Spinner
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Jab3, your wonderful feedback and rating mean so much to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2021

Aaron M. is the best! Every time I come to get my car worked on he meets every expectation and need. He’s the best! More

by brooke.wright15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron McLean
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Brooke.wright15, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2021

This would be a 5* review except a small mistake in type of oil I preferred. Scott Price has already made arrangements to correct. Otherwise, a 5 star visit all the way. Enjoyed working with Scott who is 5 More

by Cls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Cls, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2021

The service is always 5 star. The new policy to video the technician reviewing your car service requirements is fantastic! Scott and John always provide great customer service. More

by EG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Eg, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

February 18, 2021

Excellent service from drop off to pick up. Andrew was very accommodating, polite, and thoughtful. He and the Hendrick Acura team ensured a great experience! More

by jlsolo1517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
Feb 20, 2021 -

Hendrick Acura Southpoint responded

Jlsolo1517, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

February 17, 2021

Thank you for always taking care of my daughter’s RDX!!! You guys are the Best!!! Aaron and George always keeps me informed on any future services also. More

by pfradenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron McClean, George Christon
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Pfradenburg, thank you so much for your positive comments about Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2021

Went in for scheduled maintenance. Ended up needing a few things extra. The service department was very helpful and friendly. Left the decision up to me since it was not urgent and took care of things quickl More

by Kdbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Kdbrown, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2021

This is was my first at the dealership and Andy was amazing to work with. His knowledge of the issue and handling of communication with me set a high bar for customer service. More

by Molly Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Gloc
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Molly Chen, we are so happy to read such a great review about Hendrick Acura Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

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