Hawk Ford of St. Charles

The service at Hawk Ford is terrific. I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do grea I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do great work. I am always pleased when I pick up my vehicles. And, your team also provides rides to and from my home or office while my vehicles are being services. Your drivers are great. More

We just purchased our second car from DJ and Hawk Ford St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to give you the best deal possible. We have been to dealers that try to "work with you" for hours, wearing you down hoping you will just cave and give in to their non-negotiating tactics, i.e. St. Charles Jeep. Hawk Ford of St. Charles is the exact opposite. I highly recommend buying a vehicle from this dealership, and their service department is just as good. More

as always steve and his team took care of our warranty issue pleasure to do business with issue pleasure to do business with More

I am very pleased with the service that I received from Hawk Ford St Charles. My salesman Jeff Reckards helped me build a 2025 F150, Jeff explained all of the options that were available to me as he guided Hawk Ford St Charles. My salesman Jeff Reckards helped me build a 2025 F150, Jeff explained all of the options that were available to me as he guided me through ordering process. I am very impressed with the service that I received from Hawk Ford. More

Enthusiastically attentive to any questions we had. blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

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I purchased our first car from this dealership back in 2009 and since then we are on our 11th vehicle. They make every effort to find the perfect car for us even if they don't have it themselves. Have b 2009 and since then we are on our 11th vehicle. They make every effort to find the perfect car for us even if they don't have it themselves. Have been very pleased with every purchase. We have worked with Chris Krueger for many years and more recently with Jeff Records and they did a great job ensuring we were pleased with our purchases. More

The service was performed and on time. The customer service staff was courteous and helpful. The customer service staff was courteous and helpful. More

people were very nice, helpful and setting up service was easy on line. X X easy on line. X X More

I purchased a 2025 Ford Explorer ST from Hawk Ford in St Charles and was very happy with working with both Nick Sladek and Andrew Kreatsoulas. I had purchased a new vehicle from Andrew Kreatsoulas at anoth Charles and was very happy with working with both Nick Sladek and Andrew Kreatsoulas. I had purchased a new vehicle from Andrew Kreatsoulas at another Ford dealer previously, so when I found out he was at Hawk in St Charles, this was great as I am very close to this dealer. The price negotiations with their sales team were smooth. My 5 star review is for the sales experience itself. I would not give that same review with dealing with the Finance manager who was not at all interested in explaining the taxes associated with incentives or diving into specifics on warranties. He only was throwing out pricing on extended warranties. This type of interaction makes the customer experience not so fun. I think there is a big opportunity to improve the process here and or make a personnel change to better drive an overall positive customer experience. During my time at Hawk Ford I also interacted with Chris Krueger which was great as he shared my enthusiasms as fellow Mustang owner. Barring the experience in Finance, the crew at Hawk Ford was great to work and I will consider referring friends and colleagues. More