Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
661 Reviews

Languages Spoken

English English

4.8

661 Reviews

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661 Reviews of Steve Staub

June 15, 2024

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Employee Rating

The information regarding the repair was understood clearly by Steve when explained. He was able to give me a breakdown about the potential costs tied to the repairs, along with the existing warranty i More

by WJFREDERICK
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2024

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Great team, knowledgable, helpful and courteous. I've been using their service for about 2 years. More

by CIDEAS
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Recommend Dealer
Yes
Jun 03, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team over the past 2 years! At Hawk Ford of xx. Charles, knowledgeable and courteous service is at the heart of everything we do. Thank you for choosing us for your automotive needs!

June 02, 2024

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In and out and trip home and back. Quick and friendly . I'm style can't ask for more More

by DENNIS75
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Recommend Dealer
Yes
Jun 03, 2024

Hawk Ford of St. Charles responded

We're delighted to hear that your experience at Hawk Ford of xx. Charles was efficient and pleasant! Our team strives to provide quick and friendly service, making your visit seamless. Thank you for choosing us for your automotive needs!

May 28, 2024

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as a fleet we use hawk ford service for our warranty work steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts More

by HARRISONGARY
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Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

We appreciate your loyalty to Hawk Ford of xx. Charles for your fleet's warranty work. Steve and his team exemplify professionalism, while Doug and his parts team consistently deliver helpful and top-notch service. Thank you for entrusting us with your fleet needs—it's a pleasure serving you.

May 26, 2024

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Kirk Brown has been my car salesman for many years. I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortun More

by RICHJBRENNAN
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Recommend Dealer
Yes

Other Employees Tagged: Kirk Brown , Sam Napolitano

May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your loyalty and kind words about Kirk Brown and Steve Staub! At Hawk Ford, we value our dedicated professionals like Kirk and Steve who provide exceptional service to our customers. We're grateful to have them on our team and appreciate your continued support!

May 18, 2024

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All employees were pleasant and courteous, work was done well and in a timely fashion. More

by STVBRANDENBURG
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Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your feedback! We're thrilled to hear that our team provided pleasant and courteous service while completing the work efficiently at Hawk Ford. Your satisfaction is our priority, and we look forward to delivering exceptional service to you again in the future!

May 13, 2024

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as always, a pleasure doing business with steve and his team prompt professional clean service area More

by HARRISONGARY
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Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your continued support! We're pleased to hear that Steve and our team provided prompt, professional service in a clean environment at Hawk Ford of xx. Charles. Your satisfaction is our priority, and we look forward to serving you with excellence on your next visit!

May 04, 2024

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Very attentive. Explained my vehicles issues thoroughly and kept me informed during the process. I feel at ease knowing my car is safe. More

by Somebody Weird
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Recommend Dealer
Yes
May 08, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience at Hawk Ford of xx. Charles! Our team's attentiveness and thorough explanations aim to provide you with peace of mind regarding your vehicle's safety. Thank you for trusting us with your car care!

May 04, 2024

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My car was serviced in a reasonable amount of time. Steve communicated to me through the whole process. I am at ease knowing my car is safe now. More

by Somebody Weird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're glad to hear that Steve kept you informed throughout the service process at Hawk Ford of xx. Charles, ensuring your peace of mind about your car's safety. We appreciate your trust in us for your vehicle needs!

May 02, 2024

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as a county department with a fleet of ford products we buy a lot of parts ang get a lot of warranty repairs Doug and his staff in parts and Steve and his staff in service are always a pleasure to do busin More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Hawk Ford of St. Charles responded

Thank you for your continued trust in Hawk Ford of xx. Charles for your county department's parts and warranty repairs! We appreciate your kind words about Doug, Steve, and their respective teams, making your business interactions a pleasure. We're here to support your fleet needs whenever you require assistance!

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