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Hawk Ford of St. Charles
St. Charles, IL
2,782 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,783 reviews
May 03, 2025
Steve was great. He explained what was being done to my vehicle in detail and had the work completed before I expected. Very friendly and personable. An overall grea He explained what was being done to my vehicle in detail and had the work completed before I expected. Very friendly and personable. An overall great experience. I would highly recommend using Steve and Hawk ford to friends and family. More
by RPURR
Verified CustomerEmployees Worked With
May 03, 2025
Scheduled a service for my vehicle, when I showed up, they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. More
by PLPL04
Employees Worked With
May 03, 2025
Russel was the best salesman I have ever worked with. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. More
by JACKSTWENTY
May 01, 2025
Bill Wackerlin is fantastic! We are a local charity and he helped us understand all of the options with Ford Transit Vans. He was always available, gave great advice and we fee We are a local charity and he helped us understand all of the options with Ford Transit Vans. He was always available, gave great advice and we feel he is a difference maker! We've used Hawk Ford for 10 years to service our previous Transit Van and want to call them out as well. The Joshua Tree Community More
by FEDDY0
April 30, 2025
We had some bumps in the process, but the staff at St Charles Ford did what it took to make it right Charles Ford did what it took to make it right More
by ROCCOMARTINO49
April 30, 2025
The service was completed on a timely basis and the customer service staff was friendly and courteous. customer service staff was friendly and courteous. More
by PALENICA
Employees Worked With
April 30, 2025
Checked me in quickly and very professional and kind. They update to what my Bronco needed. They update to what my Bronco needed. More
by RTRIF899
Employees Worked With
April 28, 2025
The service at Hawk Ford is terrific. I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do grea I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do great work. I am always pleased when I pick up my vehicles. And, your team also provides rides to and from my home or office while my vehicles are being services. Your drivers are great. More
by GLENNDLEONARD
